When asking yourself about something to do near me in Austin with a group of friends or family, consider
REI
Why REI is a fun option when searching for things to do near me with friends and family
REI, or Recreational Equipment, Inc., stands out as a premier destination for outdoor enthusiasts looking to connect with nature and each other. As a consumer cooperative, REI is unique in how it blends retail excellence with a community-driven spirit, making it a fantastic place to meet up with friends who share a passion for the outdoors. With 181 retail stores across 41 U.S. states and a robust online presence through rei.com, REI offers an extensive selection of high-quality camping, hiking, climbing, cycling, running, fitness, snow sports, travel equipment, and outdoor apparel for men, women, and children. Unlike other outdoor retailers, REI focuses on gear that supports a wide range of activities but does not include hunting or fishing equipment. The company’s commitment to sustainability and ethical manufacturing practices is reflected in its product standards and its own REI Co-op brand clothing and gear, which are designed and tested by outdoor experts for durability and function. Beyond equipment, REI fosters community through expert advice, inspirational content, and local classes and events, all aimed at helping members and customers enjoy and protect the natural world. This combination of quality, community, and conscious business practice makes REI not just a store but a welcoming hub for outdoor lovers to gather and prepare for adventures together.
Here's what people think of REI
As of recent, REI holds a 4.4-star rating based on 669 reviews.
Users generally rate REI highly, reflected in its 4.4-star rating from 669 reviews. Positive feedback highlights the broad and quality selection of outdoor gear and clothing, noting the helpful and knowledgeable staff who provide expert advice and personalized service. Reviewers appreciate the cooperative business model that supports sustainability initiatives and offers a rental program that makes outdoor activities more accessible and affordable. Many customers commend REI for its inspiring community classes and events that promote outdoor education and adventure. On the other hand, some negative reviews mention occasional issues such as limited stock availability in some stores, higher price points compared to competitors, and occasional delays in online order fulfillment. A few users also note that certain locations can experience crowds during peak seasons. However, these criticisms tend to be outweighed by the overall positive customer experience and REI’s dedication to customer satisfaction and outdoor stewardship. In conclusion, REI’s strong reputation as a trusted outfitter and community-focused cooperative is well-supported by user reviews, making it a reliable choice for anyone seeking quality outdoor gear and a welcoming environment to connect with like-minded adventurers.
Highlights from reviewers (Most Relevant)
Elli Sweet
I recently visited this REI Co-op outdoor store and needed assistance finding the correct size for an item. Unfortunately, my experience was disappointing. The store was almost empty, yet the employee named Barrie was unwilling to help and simply told me to go and get help from someone else. Instead, another customer kindly stepped in to help me, and we figured things out together while Barrie just watched from a distance. Instead of enjoying a smooth shopping experience, I found myself having to rely on a fellow shopper rather than staff support. It’s frustrating when employees don’t seem motivated to assist customers. I hope the store can improve their customer service to make shopping more welcoming and efficient.
Jesse Lee
What’s not to love of this store? They have everything we needed from our Africa safari to our Antarctica adventure. Our winter gears were all top quality, from our water proof warm gloves, insulated pants to our bug repellent and hats, they have it here. Their return policy is almost too good, we know of people returning some of their Antarctica gears after their trip. They could afford a super expensive trip but took advantage of REI’s generous policy. 🙄🙄
Steve Takata
REI is a nearly century old co-op for outdoors people. I have been a member for more than 50 years, and being a member gets you dividends, as a co-op, at the end of the year for products that are not on sale. REI has become more corporate and less for hardcore outdoorspeople than it used to be. It’s an unfortunate trend that happens to almost all stores that began selling provisions to very serious outdoor adventures, and REI has followed along the path previously laid by Eddie Bauer, and L.L. Bean, which many people do not remember catered only to serious outdoorspeople. They run trips around the world, and have local classes at the store. Their prices are good, and their return policy is very good, although not as good as it used to be, so you can still buy with Great confidence.
Reuben Reyes
Choice place for all kinds of items for your outdoor activities. They have excellent warm wool socks for winter or mountain activities. All kinds of camping gear, backpacks, tents, and wide selection of hiking boots. Staff are friendly, knowledgeable, and helpful. I have had a membership for years and it very much helps getting discounts on items purchased.
Biking Viking Of Austin
The email I had to send: "I bought a pair of hoka speedgoats for my nephew at the Downtown Austin store 6/7/25. On 6/8/25 we went for a 3mi jog around the Lake Austin hike and bike trail. By the end of the run the tongue on the left shoe had completely separated at the seams. I decided since we were right there to go and exchange them, as he did love the shoe. As soon as I placed the shoes on the counter the clerk got an attitude that he wasn't exchanging them. Asking "how did you do this?" as if I did something crazy with the shoes other than my nephew putting them on his feet. I explained we just went for a quick run, the tongue fell apart, just wanted to exchange them for another pair. He then began to examine the shoes, then starred at me and said "they're pretty dirty." They had LIGHT trail dust on them. I explained we JUST left the trail and offered to rinse the dust off if needed. He then explained the shoes would need to be cleaned and dry before accepting an exchange. I was in disbelief and quite upset. I've bought my running shoes exclusively from REI for 5years now and never have I experienced such a horrible customer interaction and complete disregard to help. Because of this, I will be exchanging the shoes at another store and have no intention of shopping at REI any further. If this is the new way customers are treated, I want no part. Thank you." I did exchange the shoes at another REI without issue. But because of that persons attitude at the Downtown store. I'm never shopping REI again. That attitude was unacceptable. I can't express the contempt the person portrayed in this review. But if that's who they employ, I'll shop elsewhere.
How to reach REI
None
Website: None
Why REI may become Your Favorite Meetup Place for Catching Up, Celebrating or Just Hanging Out
Why rally at REI with your friends?
Gathering your friends at REI is an excellent choice when you want to blend social connection with outdoor passion and practical learning. This business is not just a retail store; it is a community hub for outdoor enthusiasts of all levels. Whether you’re planning a hiking trip, gearing up for a cycling adventure, or simply want to explore new ways to enjoy nature, REI offers a welcoming environment to do so together. The store’s knowledgeable staff and expert-led classes create an atmosphere where everyone can learn new skills—such as bike repairs, backpacking, navigation, and more—which enrich group outings and build confidence. Beyond shopping, REI fosters a sense of camaraderie by hosting run clubs, film tours, and service projects that encourage collective participation and shared experiences. This means when friends come to REI, they are stepping into a vibrant community dedicated to outdoor life, providing inspiration and tangible ways to prepare for memorable adventures. The chance to connect, learn, and shop for high-quality gear all in one place makes REI the perfect rallying point for your group’s next meetup.
What exciting activities does REI offer for groups?
REI offers a diverse range of classes, events, and activities that make it a dynamic spot for groups to gather and engage collectively in outdoor interests. Their hands-on workshops cover essential skills like bike maintenance, backpacking techniques, and navigation, which are perfect for learning in a group setting where members can support and motivate each other. They also host free seminars and presentations featuring expert speakers and partners, which introduce participants to new outdoor activities and dream destinations, sparking ideas for future group adventures. For those who prefer regular social events, REI organizes run clubs, group hikes, film tours, service projects, and seasonal celebrations—all excellent ways to bond with friends while making new connections with like-minded outdoor lovers. These offerings help groups not only prepare for but also enjoy outdoor life in a variety of ways, making REI much more than a retail space—it’s a fertile ground for shared outdoor enrichment.
Why is REI the perfect place for a group meetup?
REI’s blend of quality gear, expert advice, and communal activities creates an ideal environment for group meetups. Everyone in your party can find something that suits their interest, from the latest backpacks and camping equipment to footwear and cycling accessories. The store’s commitment to outdoor education means your group can gain valuable knowledge together through workshops that encourage skill-building and confidence. Moreover, REI's physical stores often feature spacious layouts accommodating group visits comfortably, facilitating easy chatting, planning, and exploration of gear lines. Additionally, the co-op membership model offers benefits such as discounts, rewards, and influence on the cooperative’s mission, enhancing group value over time. Whether your group is planning a multi-day camping trip or a weekend cycling excursion, meeting at REI gives you access to all the resources you need, expert opinions, and a vibrant community atmosphere that energizes your collective plans.
How does REI enhance the outdoor experience with its products and services?
REI is renowned for providing top-brand outdoor gear and clothing tailored for a wide variety of outdoor activities, including camping, climbing, hiking, cycling, and fitness. Their curated inventory ensures that your group can equip themselves with reliable, durable, and innovative products that enhance safety and comfort outdoors. In addition to sales, REI offers rental services, allowing groups to test or temporarily use essential equipment without the full investment cost. Expert staff are always available in-store to advise on the best gear choices specific to your group’s planned activities and skill levels, personalizing your outdoor preparation. The educational aspect of REI’s services—through workshops and expert consultations—helps groups avoid common pitfalls by teaching proper use and maintenance of equipment. This comprehensive support system ensures that your outdoor adventures are well supported, allowing your group to focus on enjoying nature fully and safely.
What makes REI’s community and events unique for groups?
REI’s sense of community goes beyond selling gear—its events calendar and member programs foster strong social bonds. For groups, this means access to a variety of interactive experiences that promote learning, fitness, and outdoor stewardship together. REI’s run clubs and group bike rides build regular opportunities for active meetups, encouraging ongoing camaraderie. Their film tours provide a chance to experience thrilling outdoor documentaries together, creating conversation starters and inspiration. REI also organizes service projects that appeal to groups who want to give back by helping conserve the environment, turning meetups into meaningful shared efforts for sustainability. Seasonal and celebratory events offer festive occasions to connect with others who share an outdoor passion, creating a lively and supportive community atmosphere. These unique experiences make meeting at REI not just about shopping but about celebrating and living the outdoor lifestyle as a group.
Why is joining the REI Co-op beneficial for your group’s outdoor plans?
Becoming a member of the REI Co-op provides your group with valuable perks including a $30 lifetime membership that unlocks access to exclusive discounts, rewards, and special offers. Your group can save on gear purchases, rentals, and classes, stretching your outdoor budget further. Members also receive a 10% annual dividend on eligible purchases, translating to significant savings over time for frequent outdoor enthusiasts. More importantly, membership gives your group a collective voice in shaping REI's future offerings and outdoor advocacy efforts, reinforcing your commitment to outdoor preservation and community values. The Co-op encourages members to engage in stewardship, sustainability, and environmental activism, which can be deeply rewarding for groups passionate about protecting the outdoors they explore together. This membership model cultivates loyalty and ongoing support for your shared outdoor lifestyle, making REI a long-term partner for your group’s adventures.
How accessible is REI for different locations and user needs?
REI operates numerous stores across the United States, including flagship locations and regional outlets, making it accessible for groups in various areas. Many stores provide convenient features such as curbside pickup and extended hours, allowing your group to plan visits that fit busy schedules. The online presence complements physical stores with a robust e-commerce site offering free shipping on most items and easy returns, ideal for groups who want to order gear collectively but may not meet in person frequently. REI also emphasizes inclusivity by offering gear and clothing across many outdoor activities, age groups, and skill levels, so no one in your group feels left out. Attention to service means group members can rely on helpful, friendly staff to assist with any questions or needs, whether in person or through online consultation. This accessibility ensures your group can easily engage with REI, no matter your location or outdoor interests.
What types of outdoor gear and clothing stand out at REI for group needs?
REI’s extensive inventory spans everything your group needs for outdoor success. Popular categories include backpacks, water bottles, hammocks, carabiners, and cots, all crucial for camping and hiking. For cyclists, REI stocks quality bike accessories, shoes, and apparel that keep group rides comfortable and efficient. Clothing selections meet weather-specific demands with items like women's rain boots and specialized swimwear, helping everyone remain comfortable regardless of conditions. Moreover, REI offers baby carrier packs and messenger bags for groups that include families or multi-generational participants. The focus is on durability, performance, and comfort, ensuring that your group’s equipment adapts to a variety of terrains and activities while enhancing safety. By outfitting everyone with the right gear, REI enables your group to concentrate on enjoying time together outdoors confidently.
How does REI support skill development for group outdoor activities?
REI’s educational programs are designed to build your group’s outdoor skills through hands-on, expert-led workshops and seminars. These classes cover fundamental topics such as how to perform bike repairs, outdoor navigation by map and compass, and backpacking techniques, making your group safer and more self-reliant on your adventures. Workshops are interactive, encouraging collaboration and peer learning, which enhances group dynamics. Additionally, free presentations by professionals introduce advanced subjects and inspiring destinations, expanding your group's outdoor horizons and goals. These opportunities are perfect for groups that want to develop a shared skill set, ensuring everyone understands the basics and more to support one another on excursions. Skill-building at REI thus empowers your group to explore more challenging environments with knowledge and confidence.
What special events can groups participate in at REI?
REI organizes a vibrant calendar of events that groups can join to enrich their outdoor lives. Regular run clubs and cycling groups promote fitness and social interaction, perfect for friends seeking healthy activities. Film tours showcase breathtaking outdoor adventure films that captivate and inspire audiences in a shared experience. Environmental service projects offer a way for groups to engage in outdoor stewardship by helping maintain trails, parks, or other natural areas, turning your meetup into a meaningful impact. Seasonal celebrations and educational symposiums bring people together to mark special occasions or learn about current outdoor topics. These events foster a sense of belonging and provide ample opportunities for groups to create lasting memories outside the traditional retail experience.
Why is REI a trusted and long-standing name in the outdoor community?
Founded in 1938, REI has built decades of trust and reputation as a leader in the outdoor retail sector. Their longstanding commitment to quality products, community engagement, environmental stewardship, and member-focused business practices earns respect from outdoor enthusiasts worldwide. REI’s dedication to offering expert advice, superior customer service, and continually evolving educational resources ensures that groups and individuals receive unparalleled support. Their co-op structure emphasizes shared values and sustainability, reflecting an ethos beyond profit that resonates strongly with outdoor lovers. This history and mission provide assurance that when you choose REI for your group meetups and outdoor needs, you are aligning with a business passionate about enhancing your outdoor experience responsibly and reliably.
In summary, rallying at REI offers your group a comprehensive combination of quality gear, expert education, vibrant community experiences, and a welcoming environment that encourages both learning and adventure planning. Whether you’re new to the outdoors or seasoned explorers, REI equips and inspires your group to enjoy outdoor life together with confidence and camaraderie.