When asking yourself about something to do near me in Los Angeles with a group of friends or family, consider
Best Buy
Why Best Buy is a fun option when searching for things to do near me with friends and family
Best Buy stands as the world’s largest specialty retailer for consumer electronics, offering a comprehensive and curated selection of the latest technology products and services. Founded in 1966 and headquartered in Richfield, Minnesota, Best Buy has built a reputation for enriching lives through technology, providing a wide range of name-brand electronics including smartphones, computers, appliances, and entertainment systems. The company operates over 1,000 retail stores across North America, supported by more than 85,000 employees who deliver expert advice and personalized support to customers. Beyond product sales, Best Buy excels in offering a variety of services such as installation, tech support, repair, and home consultations, often facilitated by its Geek Squad subsidiary. Shoppers appreciate the convenience of physical stores and the dynamic online marketplace, which Best Buy plans to expand with third-party sellers. The company emphasizes corporate responsibility through initiatives like the Best Buy Foundation’s Teen Tech Centers and sustainable practices including trade-in and recycling programs. This blend of product selection, expert service, technology support, and community engagement makes Best Buy an attractive place to meet up with friends for tech shopping, interactive demos, and to seek knowledgeable assistance for various electronic needs.
Here's what people think of Best Buy
As of recent, Best Buy holds a 4.2-star rating based on 5105 reviews.
User reviews for Best Buy convey a mixed picture of customer experience that highlights both strengths and areas for improvement. Positive reviews frequently praise the knowledgeable and helpful staff, particularly noting their assistance in selecting suitable phones and tech products, as well as providing value through promotions and gift card deals. Many customers express satisfaction with the in-store experience, appreciating the friendly atmosphere and the ability to explore new technology frequently. These reviewers often recommend Best Buy to friends for their vast selection and effective customer service in-store and online.
On the downside, a significant number of reviews reveal dissatisfaction centered on customer service responsiveness, particularly regarding problem resolution, refunds, and exchanges. Some customers indicate challenges with slow assistance and unhelpful support in critical situations, such as phone repairs or account concerns. Additionally, a portion of users perceives Best Buy’s pricing to be higher relative to competitors, impacting their overall impression. There are also negative comments reflecting concerns about policy clarity and transaction security.
In synthesis, while Best Buy enjoys solid praise for its product variety, knowledgeable staff, and convenient locations, the company faces notable criticism in service delivery consistency and pricing. This feedback suggests that potential customers should weigh these factors and consider visiting their preferred store location or reaching out through multiple channels to ensure satisfactory support.
Highlights from reviewers (Most Relevant)
J C
I came here to pick up two computer monitors Monday morning via curbside pickup. I checked in and a team member came out a few minutes later with my order. The monitors were in perfect condition including the boxes. An easy in and out transaction. I highly recommend curbside pick up.
Jamie Lynnette Campbell
I wanted to acknowledge the outstanding customer service we have every time we visit the Glendale Best Buy. I wish I could say the same about the Burbank equation. The customer service there is horrific . I highly recommend coming to the Glendale location , The general manager here is exceptional and does a great job training her team.
Sergey K
Delivery service the worst (( . I am not sure that my case is first but i have a question to supervisors … What do you think which way customers should return carelessly delivered damaged appliances themselves.. revise your return policy .. if it not customer side issue take your devices by your efforts. At least this way it will be fair..
Totally Tania
I need help deciding on a laptop for school. I've been looking all over Amazon and decided to look in-person. The associates were kind of standing together. One guy finally realized I was in need of help and when I requested the "Budget Laptops," he just pointed in the direction. I was really hoping for a little more one-on-one advice and helpful suggestions. I left empty-handed.
Jae Hahn
Don't ever buy from this company. I bought a Insignia Fire TV here a month ago and the first day I used it the TV, the TV started glitching. The screen started flashing and had a line going across the bottom of it. It's a known issue with this TV brand. I tried to get a refund but Best Buy refused to give me my money back or store credit, This company is a huge scam
How to reach Best Buy
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Website: None
Why Best Buy may become Your Favorite Meetup Place for Catching Up, Celebrating or Just Hanging Out
Why rally at Best Buy with your friends?
Hosting a meetup with friends or family at Best Buy is an excellent idea for multiple reasons, especially if your group shares an interest in technology, entertainment, or just enjoys exploring the latest gadgets together. Best Buy offers a unique environment that combines shopping with interactive tech experiences, providing more than just a retail stop. It’s a place to engage all your senses—seeing, touching, and trying the newest electronics firsthand, which makes for a lively and engaging hangout spot. Whether you’re bonding over the latest gaming consoles, comparing smartphones, or exploring cutting-edge smart home devices, the store offers plenty of sparks for conversation and shared discovery. Its welcoming atmosphere, fueled by expert guidance, ensures that even large groups can find personalized advice or participate in demonstrations without feeling rushed or overlooked. Moreover, Best Buy’s mix of curated technology and hands-on opportunities means you’re likely to discover something new with every visit, fueling enthusiasm and making the meetup memorable. This blend of social interaction and innovative experiences underpins the appeal of Best Buy as an ideal destination to connect with friends in a lively, tech-driven setting.
What activities can you enjoy at Best Buy that make it ideal for a group meetup?
Best Buy excels in offering diverse, immersive activities that appeal to tech enthusiasts and casual visitors alike, making it perfect for planning group activities. One of its key draws is the hands-on experience area, where visitors can interact directly with a variety of devices—from the latest TVs, sound systems, and home theater setups to laptops, gaming consoles, and smartphones. This tactile approach encourages lively discussion and friendly debates among friends, as you can compare features and usability together rather than just reading specs online. The store also often features side-by-side demonstrations of popular products, such as TVs from different brands showing the same content simultaneously, allowing groups to engage in informed comparisons that spark fun competition or debate. Beyond simply testing products, Best Buy’s knowledgeable staff are available throughout the store to provide personalized expert recommendations, which can turn your group hangout into an educational experience. Whether you’re learning about home automation, exploring fitness gadgets, or figuring out the best laptop for a friend’s needs, these interactive sessions transform your visit from a typical shopping trip into a collaborative tech adventure.
How does Best Buy’s shopping experience cater to groups and make logistics easy?
Best Buy has evolved its shopping experience to support both individual convenience and smooth group outings. The store’s layout is designed to be open and accessible, allowing multiple people to explore different sections simultaneously without crowding, which is ideal for larger meetups. Additionally, the introduction of QR code scanning simplifies shopping by enabling you and your friends to explore products at your own pace and make purchases hands-free, reducing wait times and enhancing the overall flow of the visit. For groups concerned about logistics, Best Buy’s Locker Pickup service is an excellent feature—orders placed online or in-store can be retrieved quickly and securely from lockers at convenient times, which helps keep your meetup focused on social interaction rather than long checkout lines. The My Best Buy membership program offers added perks, including exclusive deals and points on purchases, which can be a bonus for groups that decide to buy gifts or gadgets during their visit. Moreover, the Best Buy app acts as a personal shopping assistant, allowing you to keep track of products, deals, and order statuses on your phone, keeping everyone in your group informed and engaged throughout the visit.
What makes Best Buy’s product variety perfect for different interests within your group?
One of the strongest reasons to choose Best Buy for a group meetup is its expansive and diverse range of products, catering to varied tech tastes and interests. Whether your friends are passionate about home entertainment, photography, smart home tech, or gaming, there’s something for everyone to explore. For example, the TV and home theater section is a hub for those who enjoy immersive viewing experiences, offering not only the latest screens but also sound systems and accessories that can be demoed together. Photography enthusiasts can dive into cameras, drones, and camcorders, enjoying hands-on time with high-end gear and expert advice. For gamers, Best Buy stocks a wide array of consoles, games, and accessories, creating an exciting environment where you can compare the latest releases or discuss upcoming trends. Additionally, the smart home and wearable technology departments allow groups to discover connected devices that improve everyday living, sparking conversations about innovation and practicality. This breadth of options ensures every member of your group finds technology that excites them, making Best Buy a versatile destination to accommodate the interests of diverse friend circles and families.
How does Best Buy’s expert assistance enhance the group experience during your visit?
Beyond the products themselves, Best Buy elevates the group meetup experience through the availability of expert staff who act as trusted guides. These employees are not just salespeople but knowledgeable advisors who can answer detailed questions, suggest tailored solutions, and demonstrate product features in ways that help everyone in your party understand and appreciate the tech. Their presence means your group can split up and receive customized attention in different departments, from laptops to kitchen appliances, without losing out on personalized service. If your meetup revolves around a special project—like setting up a home theater or choosing the right fitness gear—the staff’s expertise can transform your visit into a productive planning session rather than just browsing. Their approachable, friendly attitude encourages interaction and group learning and makes the tech less intimidating for those who may be less familiar with the latest trends. This professional support turns Best Buy into not only a retail destination but also a collaborative environment where friends and family share insights and make informed decisions together.
What exclusive benefits and deals can groups take advantage of at Best Buy?
Best Buy offers a variety of membership options and exclusive deals that enhance the value of your visit, particularly for groups planning to make purchases during their meetup. The My Best Buy Membership program unlocks rewards like points on purchases, special discounts, and early access to sales events, which can be especially beneficial if your group is buying gifts or multiple tech items at once. Best Buy’s regular top deals and daily specials cover a wide spectrum of categories such as TVs, computers, appliances, and gaming gear, helping your group find quality products at lower prices, which adds an element of excitement to exploring discounts together. For those interested in budget-friendly options, the Best Buy Outlet provides significant savings on clearance, open-box, refurbished, and pre-owned electronics, offering reliable deals without sacrificing quality. Combining these deals with seasonal promotions and trade-in programs that some members can access often leads to even greater savings. By leveraging these perks, a group meetup at Best Buy can turn into a savvy shopping experience with the added fun of hunting for the best bargains.
How does Best Buy’s technology-driven shopping innovations improve your group shopping experience?
Best Buy integrates technology not just in its products, but also in how customers shop, creating a seamless and modern outing for groups. The use of electronic shelf labels showing real-time pricing makes price comparisons transparent and easy, facilitating quick group decisions. QR codes distributed near displays allow anyone in your party to instantly get product details or place orders via their smartphones, supporting a personalized shopping pace that avoids bottlenecks. The store’s virtual shopping component extends the group experience beyond the physical location, for instance, by allowing follow-up consultations with experts via video or chat, which can be great for groups spread out geographically or wanting to continue exploring products after the meetup. The Best Buy app acts as a 24/7 companion to manage any purchases, delivery schedules, or product info, helping groups stay organized and informed. These technological enhancements optimize your visit by reducing friction points like waiting or searching, so that your time at Best Buy is focused on interaction and discovery.
Why is Best Buy rated highly and trusted for hosting group meetups?
With a solid rating of 4.2 based on over 5,100 reviews, Best Buy demonstrates consistent customer satisfaction and reliability as a retail and interactive space. Positive reviews often highlight the helpfulness of staff, the broad product selection, and the hands-on opportunities that encourage group engagement. Customers appreciate the atmosphere, specially designed to accommodate interactive demonstrations and comparisons, which fosters inclusiveness for groups of all sizes and interests. The store is recognized for its commitment to customer service and convenience features such as secure locker pickups and flexible membership benefits. These qualities contribute to a dependable, friendly environment where friends and families feel comfortable gathering to explore new technologies together. The solid reputation further reassures your group that time spent at Best Buy will be enjoyable, productive, and worth the outing.
Through its thoughtful design, product variety, expert support, and innovative shopping tools, Best Buy offers a compelling venue for friends and family to rally around shared interests and create meaningful experiences together.