When asking yourself about something to do near me in Ann Arbor with a group of friends or family, consider
Best Buy
Why Best Buy is a fun option when searching for things to do near me with friends and family
Best Buy stands out as the world’s largest specialty consumer electronics retailer, offering a uniquely comprehensive and engaging shopping experience that makes it a great place to meet up with friends and explore the latest in technology. With over 1,000 retail stores across North America and a strong online presence, Best Buy provides access to an extensive curated assortment of name-brand electronics and smart home products. The store atmosphere is enriched by knowledgeable and highly trained expert associates who provide personalized advice and assistance, ensuring customers can find the best products suited to their needs. Beyond simply buying gadgets, Best Buy offers diverse in-store and at-home services such as design consultations, delivery, installation, tech support, and repair, which enhance convenience and foster a community feel among technology enthusiasts.
Many stores are equipped with interactive displays and demo areas, making it an excellent social venue to experience the latest innovations firsthand alongside friends or family. Best Buy’s commitment to sustainability and corporate responsibility, including active programs like the Best Buy Teen Tech Centers, promotes a positive environment where customers feel their purchases support broader community and environmental goals. With a focus on enriching lives through technology, Best Buy is not just a place to shop, but a hub for learning, sharing, and connecting through technology.
Here's what people think of Best Buy
As of recent, Best Buy holds a 4.1-star rating based on 3341 reviews.
Across its many locations and the online platform, Best Buy has accumulated over 3,300 reviews with an average rating of 4.1 stars, reflecting generally positive customer experiences. Users frequently praise the knowledgeable and helpful staff, especially highlighting the expert advice they receive on personal electronics and home tech setups. Many reviewers appreciate the convenience of the in-person services such as Geek Squad support, installation, and repair, which provide assurance beyond the initial purchase. The variety and quality of products, including the availability of the newest tech from leading brands, also receive many positive mentions. Customers value the seamless omnichannel shopping options, combining online browsing with in-store pickup or home delivery.
On the other hand, some negative reviews point to occasional frustrations, such as inconsistent customer service experiences depending on the store or staff, price competitiveness against other retailers, and occasional delays in service or repairs. Some customers have noted that stock availability fluctuates, making it difficult to find certain items promptly. Despite these criticisms, Best Buy tends to respond proactively to customer concerns, especially through its customer service channels.
Overall, Best Buy maintains a solid reputation for being a reliable and comprehensive electronics retailer that balances quality products, expert service, and accessibility, making it a favored choice for technology shopping and social engagement.
Highlights from reviewers (Most Relevant)
Yolonda Thames
This young fellow is the perfect person to have as the 1st employee customers encounter! I never had to go into the store (item ready). The 5 stars are specifically for this fun guy! Keep up the great work hun!
anita airon
Absolutely love shopping at Best Buy! The store has a great selection of electronics, gadgets, and home appliances. The staff is super friendly, knowledgeable, and always ready to help with recommendations or troubleshooting. I also appreciate how organized the store is, making it easy to find what I need. Online ordering with in-store pickup is quick and hassle-free too. A reliable place for all my tech needs! ⭐⭐⭐⭐⭐
tony B
I received amazing service at this location today. Jason was able to get me in and out on a return very clear cut in and out no hassle. Wow, I wish everybody could be like Jason. His parents must be proud of him.
Chelsea M
Not sure who dropped the ball Brighton or here both as far as I'm concerned both (my husband feels a bit different) Brighton sold us a just under $500 radio set up install in ann arbor, drove an hour to ann arbor for install, where told oh this won't fit, can spend another $200 for a different harness. No we are good returned everything and will be the last thing we ever buy at Best buy, not one single employee gave any shit about our time or to take a look in the 2 weeks leading up to the install but you sure took our $500. Go anywhere else but best buy for anything!
Andrew Stillman
I never write negative reviews, but this is an exception. Absolutely the worst. Would not accept an unopened, never used small item return for a refund. Beware they have an un-communicated 14 day return policy or no refund. I was just a couple of days after that. The staff were seriously passive aggressive in refusing to refund me - smirks that said “yeah we got you”. This company has really gone downhill. Get some managers with customer service orientation. Have a policy that respects your customer. There are other options for my business.
How to reach Best Buy
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Website: None
Why Best Buy may become Your Favorite Meetup Place for Catching Up, Celebrating or Just Hanging Out
Why rally at Best Buy with your friends?
Gathering with friends at Best Buy offers a unique blend of technology exploration, interactive experiences, and convenience that transforms a typical outing into an exciting, collaborative adventure. The newly reimagined Best Buy Experience Stores serve as inspirational destinations that invite visitors to discover and engage with the latest technology in an immersive, hands-on way. Unlike ordinary retail stores, these locations showcase interactive demo areas and premium brand experiences, making it ideal for groups to learn about, test, and share opinions on cutting-edge products together. Whether you are tech enthusiasts eager to see the newest gadgets or a group looking for a fun and dynamic meetup spot, Best Buy provides a lively environment that sparks conversation and discovery. Moreover, with expert staff on hand to offer advice and tips, your group can gain valuable insights that enhance the shopping experience and turn it into a memorable outing. Add to this convenient features like dedicated pickup lockers and a variety of tech categories under one roof, and you have the perfect venue to connect, learn, and enjoy as a group.
What activities are available at Best Buy that make it great for a group meetup?
Best Buy boasts a variety of activities that cater directly to groups wanting to make the most of their visit. First, the store’s Experience Store format offers zones dedicated to premium audio, home theater setups, and luxury appliances. These curated spaces encourage hands-on interaction where groups can demo state-of-the-art sound systems or preview the latest in smart home technology. This immersive experience invites discussion and comparison, inviting everyone to weigh in on features and performance in real time. Additionally, Best Buy’s collaboration with brands like Ikea brings unique “shop-in-shop” mini showrooms showcasing stylish kitchen and laundry room designs, offering lifestyle inspiration beyond typical electronics shopping. Groups can stroll through these installations and explore how technology integrates seamlessly into elegant home environments. Furthermore, the store provides an expert consultation service that enhances group visits: whether you are debating between different laptops, fitness trackers, or smart health devices, knowledgeable employees assist your group with tailored recommendations and demos. For those who prefer convenience, Best Buy’s 24/7 product pickup lockers simplify group logistics, allowing you to collect or return items easily. These diverse offerings make Best Buy not just a shopping destination but an interactive playground for friends and families keen on technology and innovative home solutions.
Why does Best Buy have a reputation for combining entertainment and education for groups?
One of Best Buy’s strengths lies in its ability to blend entertainment with education, creating a dynamic learning environment that is especially engaging for groups. The Experience Store concept emphasizes immersive demo areas where visitors don’t just browse—they interact. This hands-on approach helps groups understand new technology intuitively while having fun experimenting with products such as virtual reality devices, smart home systems, or the latest gaming gear. The store serves as a learning hub where curiosity is encouraged and expert staff are readily available to demystify technical jargon and solve queries. For instance, friends can gather around a home theater setup to test surround sound effects or explore wellness technology like smart health and fitness devices, thereby gaining a shared knowledge base. This cooperative discovery fosters lively discussions, joint decision-making, and an empowered shopping experience. It’s a far cry from solitary online browsing, providing a social and educational outing that lets groups experience technology’s benefits first-hand.
What makes the shopping and membership programs at Best Buy appealing for group outings?
Best Buy enhances the group shopping experience with membership programs that offer perks designed for convenience, savings, and expert support. The My Best Buy program allows members to access purchase history, track online orders, and save items on wish lists, making it easier for groups to plan purchases together. Members enjoy free standard shipping with no minimum purchase, saving time and hassle when coordinating gifts or shared tech buys. For more committed users, premium tiers like My Best Buy Plus offer exclusive member prices, early access to sales and products, extended return windows, and free two-day shipping—features that add significant value when shopping for multiple people. Additionally, members receive priority access to Geek Squad services for repairs and tech support, meaning that groups can count on ongoing assistance well after their purchase. These benefits streamline the shopping process for friends and families, enabling group members to combine their tech needs in one seamless experience while enjoying the peace of mind that comes with expert support.
How can Best Buy’s virtual shopping experience complement a group’s visit?
For groups who want to extend their shopping experience beyond the physical store, Best Buy offers a comprehensive virtual shopping platform that brings expert knowledge right to your fingertips. The virtual store is visually modeled after a physical location and features ten departments covering everything from laptops and home theater to fitness gear and kitchen appliances. This digital venue allows groups to connect with experts via chat, video, or voice, facilitating real-time advice and product demonstrations from the comfort of home or in-between visits. This is perfect for groups who want to research together or consult specialists on complex purchases like remodeling a home theater or upgrading kitchen tech without having to be physically together. The virtual option means that friends and family can share opinions and get professional recommendations even if they’re separated by distance. It enriches the group shopping journey by providing accessible, expert-guided interactions that blend the best of in-store and online retail. Whether used before or after an in-person meetup, this hybrid approach maximizes convenience, choice, and knowledge for those rallying at or around Best Buy.
What exclusive partnerships and collaborations make Best Buy a one-stop shop for group shoppers?
Best Buy’s strategic partnerships with brands like Ikea elevate the store into a comprehensive lifestyle destination that goes beyond consumer electronics. These collaborations introduce “shop-in-shop” formats within select Best Buy stores, presenting curated Ikea kitchen and laundry room showrooms that complement Best Buy’s appliance offerings. For groups interested in home improvement projects, this means you can explore stylish room designs and the latest smart appliances in one visit. This synergy makes Best Buy ideal for meetups centered on planning home upgrades or tech integrations, as friends and family can easily visualize how products work together in real living spaces. Moreover, these partnerships bring unique experiences and exclusive products that guests may not find elsewhere, making group visits more exciting and productive. This fusion of technology, design, and lifestyle elements provides a richer, more satisfying shopping experience suited to groups with diverse interests, whether decorating a dream kitchen or assembling a high-tech entertainment system.
Why is Best Buy’s staff and in-store service vital for group visits?
The knowledgeable and approachable staff at Best Buy greatly enhance group visits by guiding customers through the vast product selection and providing tailored advice. Their expertise spans across numerous technology fields—from smart home devices and personal fitness gadgets to home theater systems and luxury appliances—allowing each group member’s specific questions to be addressed during the visit. This personalized attention ensures that everyone can find the perfect gadget or solution for their needs without feeling overwhelmed. Additionally, Geek Squad experts on-site offer technical support and services including installation, repair, and troubleshooting, which can be especially helpful for friends or family members buying complex products as part of a group. The convenience of having specialists available emboldens groups to explore new categories and take informed risks together. This supportive environment transforms a typical retail trip into an interactive, collaborative experience that benefits every participant, making Best Buy not just a store, but a hub for group technology discovery and problem-solving.
Why does Best Buy’s broad product range cater well to diverse group interests?
Best Buy’s extensive product portfolio covers a wide spectrum of tech and lifestyle needs, making it an inclusive venue for groups with varied interests. From cutting-edge smart TVs, laptops, and gaming consoles to health and wellness gadgets like fitness trackers and advanced massage devices, there’s something to engage every member. For the health-conscious, the store offers heart rate monitors and hearing aids, merging technology with well-being. Entertainment enthusiasts can explore immersive home theater systems or new soundbars, while home chefs can browse high-tech kitchen appliances under one roof. This breadth ensures that a group with diverse preferences can find relevant products simultaneously, making their meetup efficient and enjoyable. The ability to shop multiple tech categories in a single visit encourages group members to share discoveries, compare features, and inspire each other. Such diversity coupled with expert guidance fosters a dynamic shopping environment tailored to social and functional interests alike.
How do Best Buy’s store layout and technology enhance the overall group experience?
The layout of Best Buy’s Experience Stores is designed to maximize interaction and ease of navigation, which is ideal for group visits. Spacious demo zones and clearly defined brand sections allow groups to circulate freely, testing products side-by-side without crowding. Interactive displays encourage simultaneous exploration, so no one feels left out while others check out different gadgets. Cutting-edge technology within the store, including app-based navigation and smart pickup lockers, streamlines the process of locating products and collecting purchases. These lockers, accessible 24/7, are especially convenient for groups coordinating their schedules or sharing pickups. Furthermore, the inviting aesthetic and thoughtfully curated product displays create a stimulating environment perfect for social exploration. The combination of physical space, technology, and layout fosters group engagement, making it easy and enjoyable for friends or family to connect over shared tech interests.
How does Best Buy support ongoing group engagement beyond the store visit?
Best Buy supports ongoing engagement through several post-visit services and online resources that benefit groups planning repeated meetups or collaborative projects. Membership benefits like My Best Buy allow users to track purchases, manage warranties, and access exclusive member-only deals, which can help groups coordinate future tech upgrades and purchases efficiently. Online tools, including the Product Spotlight and virtual shopping services, keep groups informed about the latest innovations and trends, encouraging planned visits or digital gatherings centered around shared tech interests. Geek Squad service plans provide continued technical support at group members’ convenience, which builds trust and satisfaction beyond the initial store visit. The retailer’s commitment to customer service and educational content ensures that group members stay confident with their tech choices, fostering a cycle of continuous discovery and interaction. This sustained attention to customer needs makes Best Buy an ideal partner for long-term group technology exploration and enjoyment.