When asking yourself about something to do near me in Salt Lake City with a group of friends or family, consider
Hyland Cyclery
Why Hyland Cyclery is a fun option when searching for things to do near me with friends and family
Hyland Cyclery is a longstanding, family-owned bicycle shop located in Salt Lake City, Utah, known for its deep roots and extensive experience of over 75 years in the cycling industry. This shop offers an expansive selection of bicycles, parts, and accessories catering to diverse cycling needs, from casual riders to serious enthusiasts. Its enduring presence since 1942 makes it a trusted community hub where friends gather to explore new bike models, gear up for adventures, or get expert repairs and maintenance. The friendly, knowledgeable staff are consistently praised for their helpful service and readiness to answer questions, making every visit a welcoming experience. Hyland Cyclery prioritizes quality and customer satisfaction, providing personalized attention to ensure riders find bikes that fit perfectly and meet their individual preferences. The shop’s inventory includes popular models like the Electra Townie, which is celebrated for its comfort-oriented design, featuring patented Flat Foot Technology®, smooth Shimano gear systems, and reliable braking, all contributing to a safe and enjoyable ride. With its inviting atmosphere, expert team, and wide product range, Hyland Cyclery stands out as a great place to meet friends and share a passion for cycling, while also serving as a one-stop shop for all cycling needs in Salt Lake City.
Here's what people think of Hyland Cyclery
As of recent, Hyland Cyclery holds a 4.7-star rating based on 594 reviews.
Customers consistently highlight Hyland Cyclery's excellent service, emphasizing the friendly and knowledgeable staff who go above and beyond to help with bike repairs, fittings, and purchases. Positive reviews frequently mention the staff’s willingness to stay late to complete repairs, answer detailed questions, and provide swift, effective solutions, contributing to a welcoming and trustworthy environment. Many reviewers appreciate the personalized attention they receive, the quality of work, and the shop’s convenient location, making it a favored destination for both casual cyclists and seasoned riders. On the other hand, negative feedback is minimal but occasionally notes occasional wait times or limited stock on very specific bike models, which is not uncommon in specialty shops. However, these issues rarely overshadow the overwhelmingly positive experiences customers report. Overall, Hyland Cyclery maintains an impressive 4.7-star rating across nearly 600 reviews, reflecting strong customer satisfaction and loyalty. This balance of skilled service, helpful staff, and quality products firmly establishes it as a top choice in the Salt Lake City cycling community.
Highlights from reviewers (Most Relevant)
Kenz Smith
I originally called about my bike and seeing if it was ready (first nice bike purchase made). Jen was wonderful on the phone. I ended up working with her and another fella the following day. They were great about helping me get what I needed and understand what’s on my bike. They offered to help put my car bike rack on, though I insisted I’d do it they checked up on me and then I actually needed help with one part. Jen was on it and helped me out. Great people will come back! Happy biking
Daniel Aldama
Buyer beware of your property! Especially, if Michael helps load your purchased item into your vehicle. I hate to write this review, because the folks at Hyland Cyclery were super friendly and attentive...until they weren't. If interested to know the facts of what happened, please read on. I purchased a Yakima bike rack from them, drove down from Idaho (~4hrs) to pick it up and when I arrived Michael helped load it up. He was a bit clumsy picking up and hefting the box to my 2020 Subaru Ascent (probably because the box weighs a lot and is pretty large and should've been carried by 2 people). I suggested he used a hand cart to transport it, to which he said he had one, but didn't want to go get it. I then offered to carry one side of the box, but he declined the offer and muscled it onto his shoulder and carried it to my vehicle anyway. Lowering it down a bit awkwardly, Michael placed the box perpendicular to the wheel wells in the cargo area, which caused an extremely tight fit between the box and the plastic interior trim. Michael then shoved the box forward to the middle row, and said "Well, that's not going anywhere." I thanked him for his effort, and was about to leave, but I sensed the interior trim was damaged due to his negligence of considering the potential damage a box (yes, Steve, a box) could have on the plastic trim. I peeled back the box from the trim and sure enough, noticed quite a few abrasions, some deeper than others, to the interior plastic apron. When I brought it to his attention, Michael said, "I'm not going to argue that it's damaged". I then asked what are you going to do to fix this? After some back and forth discussion, I asked to see his manager. Steve came out to assess the situation and after discussing the events, Steve agreed to pay for the damage to get detailed out. Unfortunately, damage like this to plastic trim pieces can't be detailed out. In order to repair it, the piece had to be replaced, which costs $600+. When I shared the official quote with Steve, he said his insurance would have to get involved. After sharing these images with Steve and his insurance company they decided to look at security footage (which I didn't have a chance to review). After doing so he said there's no evidence of Michael causing the damage to my vehicle, and that there's no way to prove the damage wasn't there before I arrived, so they wouldn't be paying to repair the damages. He did offer $100 as a token of good will. I declined the offer, because as an act of business integrity, they need to fully repair the damage they caused. I'm not mad at Michael or Steve. Accidents happen; stuff gets damaged. I get it. But when accidents do happen and your negligent actions damage a customer's property, own it! Make it right! What I don't get is the lack of honesty and integrity demonstrated, especially from a business that's served the community for decades, and thinking $100 dollars would make things alright. I'm super disappointed that Steve failed to demonstrate these foundational characteristics as a business manager. I don't mean to slander or wrongfully accuse Steve or Michael, that's not my intent on writing this review. My intent is to reveal how Steve, the manager at Hyland Cyclery, failed to right a wrong when one of his employees damaged my vehicle and how Steve and Michael lack the professional integrity and honesty that is hoped for and expected as business professionals. Hyland Cyclery is off my list of bicycle shops to do business with. I hope they take this review into serious consideration and use it to improve their business practices. I strongly caution the consumer to beware of your personal property if you purchase items from them.
J O
Amazing experience! I went in knowing the general bike I wanted, and was greeted by J.D. who helped point me at the bikes I was hoping for, and the different versions and selections. After the test ride and I was confident with my purchase, he helped me find the accessories i wanted and gave helpful suggestions on add-ons. We had to have some service work done with the purchase, and when I explained I was only in the area for that day, the entire team made sure to get my bike complete before the end of the business day, while checking in on me to ensure I was doing alright and had been helped. Amazing experience in customer service AND price, got everything I wanted while staying under budget. Great team, and highly recommend!
Jonathan Hansen
Came in on Monday, 21 Jul 25, to see what could be done about my brakes cause the pads were worn down extensively (basically worn down entirely), after talking to staff, they scheduled me to come in and get it fixed, their prices were excellent, their parts were top notch and their cost for parts are beyond reasonable, their staff is knowledgeable, very professional, friendly and always eager and outgoing to help out the next customer that comes in the door. I do want to say thanks to Sarah/Sara (sorry if I butchered it) when I called in to get a new seat for my bike (right after I had my brakes replaced) Sarah, was very friendly, professional and eager to help find me a seat needed for my bike. So thank you to Sarah and the entire staff of Hyland Cyclery, you guys have not only met but far exceeded my expectations, so thank you very much and I will definitely be coming back here for all my bicycle needs, parts and everything else.
Nate
I wouldn't go out of my way to purchase from Hyland Cyclery again considering how many options there are. I ordered some Deity pedals from them at a great price, to which they called and cancelled my order the next day citing the pedals being "out of stock". I checked their website and the pedals are still in stock, so I'm not sure what's going on. They need to fix the disconnect that exists between their website and actual inventory. Or maybe they didn't like selling them to me at such a low price? Either way, there are far too many online shops to choose from that will actually fulfill orders, so go with one of those instead.
How to reach Hyland Cyclery
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Website: None
Why Hyland Cyclery may become Your Favorite Meetup Place for Catching Up, Celebrating or Just Hanging Out
Why rally at Hyland Cyclery with your friends? Because it offers an exceptional hub for cycling enthusiasts and groups looking to share a memorable outing. With an impressive 4.7-star rating from nearly 600 reviews, Hyland Cyclery has built a reputation for quality, service, and community spirit. Whether you are a seasoned cyclist or new to biking, this is a welcoming place to convene with friends and family. The store itself goes beyond just selling bikes — it fosters a culture of active, healthy living and camaraderie. Gathering here means access to expert advice, top-tier equipment, and a variety of cycling-related events and services. You can gear up with the best brands and get personalized assistance, elevating your riding experience. It’s also perfectly situated in Salt Lake City, making it easily accessible for locals and visitors alike. This combination of quality, community, and convenience makes Hyland Cyclery a prime spot for organizing group meetups focused around cycling adventures, education, and fun.
What activities can you enjoy at Hyland Cyclery? First and foremost, you can shop an extensive and diverse selection of bicycles and gear. Their inventory covers everything from electric bikes and BMX bikes to children’s bikes, along with comprehensive accessories such as helmets, clothing, lighting, locks, and hydration packs. This wide assortment ensures that every member of your group can find what suits their cycling style and needs. Beyond shopping, Hyland Cyclery offers expert bike repair and maintenance services, allowing your group to get tuned-up together before heading out on rides. They also provide test rides, so your friends can try out different models to discover their favorites. Many groups find value in planning riding events and trail explorations starting here, leveraging local knowledge and guidance from the staff. The store’s friendly and knowledgeable team stands ready to help plan group rides, safety practices, and tips, making it a fantastic launch point for shared cycling adventures.
Why is Hyland Cyclery the perfect place for a meetup? Its welcoming atmosphere fosters a sense of community and shared passion, crucial factors when organizing gatherings of friends or families interested in cycling. The business is highly rated for its client-centric approach, emphasizing excellent customer service and a true understanding of cyclists' needs. The spacious layout allows groups to browse comfortably without feeling crowded, making it easier to compare bikes, discuss options, and make decisions together. Their location in Salt Lake City, close to scenic cycling routes and trails, enables meetups to easily flow from the store to actual ride experiences. Furthermore, the store offers services such as trade-ins and financing, making participation accessible regardless of budget. These features combine to create a stress-free environment that caters specifically to groups wanting to rally around a shared love for cycling, whether for a casual outing or an event-filled day.
What makes the gear and bike selection at Hyland Cyclery stand out for groups? The store stocks a broad range of cycling products tailored to different riding levels and preferences. Much more than just bikes, the store carries safety gear like helmets and protective armor, as well as comfort-enhancing accessories such as specialized shorts, gloves, eyewear, and hydration systems. Groups can outfit themselves head-to-toe in coordinated cycling apparel if they desire, adding a fun element of unity to their meetups. The availability of electric bike kits and recumbent bikes ensures that even those new to cycling or with special needs can participate fully. For families, they provide child seats, trailers, and strollers, making it easy for parents to bring little ones along for the ride. With all these options, every group member—from beginners to experts—feels included and equipped for the day’s adventures.
How can Hyland Cyclery’s repair and service offerings enhance your group’s experience? One of the challenges of organizing group rides is ensuring everyone’s bike is in optimal condition to prevent breakdowns on the trail. Hyland Cyclery provides comprehensive bike repair and maintenance services, managed by skilled technicians who prioritize quality and efficiency. Groups can schedule tune-ups together before setting out, turning a routine necessity into a social occasion. The store also facilitates bike part repairs and upgrades, enabling riders to customize their bikes for better performance or comfort. Moreover, Hyland Cyclery’s trade-in program offers a convenient way for groups to upgrade bikes affordably, making it appealing for those who ride regularly or want to step up their equipment level. This full-service approach reduces worries about mechanical issues and helps the group stay focused on enjoying their time riding together.
What local cycling events and community involvement make Hyland Cyclery a great gathering point? While the Salt Lake City store is primarily a brick-and-mortar retail space, Hyland Cyclery is deeply embedded in the local cycling culture. They often serve as a meeting point or sponsor for local rides and charity events, encouraging community participation and healthy lifestyles. The staff regularly shares insights about nearby cycling trails, both scenic and challenging, helping groups plan routes matching their skill level and interests. This insider knowledge is invaluable for shaping unique and exciting meetups that go beyond the usual paths. The store also supports local bike clubs and advocates for safe cycling infrastructure. These relationships and community roles create a vibrant cycling ecosystem centered around Hyland Cyclery, enriching group's experiences and connections beyond the store’s walls.
Why is accessibility and convenience important at Hyland Cyclery? Located on South Highland Drive in Salt Lake City, the store benefits from easy access and ample parking, making arrival and departure smooth for groups traveling together. The store is open six days a week with consistent hours, which allows groups to plan visits around their schedules, including weekends for leisurely meetups. The availability of store pickup and online resources adds flexibility; participants can prepare in advance and coordinate shared purchases or repairs efficiently. Furthermore, Hyland Cyclery offers financing options that make group purchases less of a financial burden. All these practical conveniences reduce logistical friction, which is essential for hassle-free group gatherings and enhances overall satisfaction with the meetup experience.
How does Hyland Cyclery’s customer service help create a great meetup environment? The staff at Hyland Cyclery have a strong reputation for their expertise, friendliness, and approachability. They are passionate cyclists themselves, which translates into genuine enthusiasm and helpful advice for visitors. For groups, this means personalized attention that can include detailed product demos, tailored recommendations, and even safety briefings before rides. The staff’s willingness to engage and educate turns shopping or service trips into interactive and enjoyable social occasions. This level of care builds trust and encourages repeat visits, strengthening the bonds among friends and family who rely on one trusted local spot for their cycling needs and events.
In what ways can families enjoy meetups at Hyland Cyclery? Hyland Cyclery is notably family-friendly, with equipment and accessories designed to accommodate riders of all ages. Children’s bike models, safety gear, and bike trailers for little ones ensure that families can include their younger members in meetups without worry. The store’s knowledgeable staff can help parents select the right gear for children’s safety and comfort. Groups involving multiple generations can find common ground and shared fun here, from teaching kids to ride to organizing skills clinics and group rides tailored to mixed age-level abilities. This inclusiveness makes Hyland Cyclery much more than a retail shop — it becomes a hub where family bonds grow alongside cycling skills.
What unique services enhance the overall group experience at Hyland Cyclery? Besides standard bike sales and repairs, Hyland Cyclery offers several value-added services perfect for groups. Their 30-day test ride program lets individuals or groups try bikes in real-world conditions to find their perfect fit. The e-bike battery recycling initiative reflects the store’s commitment to sustainability, which may resonate with environmentally conscious groups. Additionally, Hyland Cyclery’s price match guarantee and trade-in program help groups manage their budgets while accessing high-quality products. They also provide detailed maintenance resources and tools, empowering group members to learn DIY bike care together. These unique offerings demonstrate the store’s comprehensive approach to supporting cyclists, from purchase through ongoing rides, enriching the social and practical sides of any group meetup.
Why choose Hyland Cyclery over other bike shops for your group meetup? Its combination of outstanding product variety, expert staff, dedicated services, prime location, and strong community engagement distinguishes Hyland Cyclery as an ideal group-friendly destination. Unlike many bike shops that focus only on selling, Hyland Cyclery cultivates a community atmosphere, making meetups feel special and memorable. The store’s commitment to safety, inclusiveness, and customer satisfaction instills confidence that every group member will leave equipped, informed, and excited. Whether planning casual rides, family outings, or more organized cycling events, Hyland Cyclery provides everything necessary to make your meetup successful and enjoyable. This cohesive blend of features and values is why groups keep returning and recommending it as a premier destination for cycling meetups in Salt Lake City.