When asking yourself about something to do near me in Ann Arbor with a group of friends or family, consider
Marco's Pizza
Why Marco's Pizza is a fun option when searching for things to do near me with friends and family
Marco's Pizza, established in 1978 in Toledo, Ohio, has grown into a well-recognized pizza franchise with over 1,200 locations across the United States and international markets. Its stores offer a diverse menu centered on authentic Italian-style pizzas made from fresh dough prepared daily, with a proprietary blend of three cheeses and signature sauce that create a distinct flavor appreciated by many customers. Beyond pizza, the menu includes sandwiches, salads, wings, CheezyBread, desserts, and beverages, providing options that appeal to different tastes during meet-ups. Marco's Pizza stores generally range from 1,200 to 1,600 square feet and combine convenient services like customer pick-up, delivery, catering, and sometimes fast casual dine-in experiences. These features make Marco's an inviting and versatile place for friends to gather, whether for a casual meal, a quick slice, or a catered party. The brand emphasizes quality ingredients and a commitment to authentic recipes, which attracts pizza lovers seeking traditional flavors with a modern touch. Their presence in many communities has made them a familiar and accessible choice, ideal for social occasions and family dinners alike.
Here's what people think of Marco's Pizza
As of recent, Marco's Pizza holds a 3.5-star rating based on 98 reviews.
User reviews of Marco's Pizza present a mixed portrait. Many customers praise the quality of the pizza, highlighting the fresh ingredients, the unique thick crust, and the flavorful proprietary dough and cheese blend. Several reviews commend the taste, speed of service, and consistent delivery of a hot, delicious product, making it a dependable option for pizza cravings. On the other hand, negative feedback often points to customer service issues, including poor experiences with staff attitude and management at certain locations, which has diminished the overall satisfaction for some patrons. Additionally, some customers have encountered problems with ordering platforms or inaccuracies in orders, leading to calls for improvements in service and user experience. Despite these concerns, a portion of the dissatisfied users have expressed willingness to return if customer service issues are addressed. In summary, while Marco's Pizza earns praise for its authentic and tasty pizzas, enhanced customer service and management improvements are areas noted for attention according to customer reviews.
Highlights from reviewers (Most Relevant)
Samantha McCully
Let's talk about the Marco's Pizza on Ann Arbor Saline Road :-) Ordered a pizza for DELIVERY on Saturday May 31st at 6:08pm for my son. I live about 5 minutes from this location but was trying to avoid leaving the house. I ordered through the Marco's website directly, paid for delivery and tipped the driver. Emails from the website send updates that my pizza is being prepared, etc... but an HOUR passes. No one calls me or emails with an update so I call the store. The first associate who picks up can barely get his words out to explain the situation so he puts me on hold to get the "manager". He doesn't even introduce himself as the manager - all he says is Hi. I am like "Hi... is this the manager?", he replies that he is so I explain the situation. He tells me they don't have any delivery drivers. Why wouldn't you call me an hour ago to let me know that instead? I told him that I would just come up there, but I wanted my pizza re-made and I wanted to be refunded/credited for the tip and delivery charge since I am the one that has to pick it up. He tells me he cannot refund my order and I need to call my bank on Monday to dispute the charge. Never has a business told me they can't assist with a refund or credit due to their mistakes. Whatever...I go pick up the new pizza, manager repeats the same thing he told me about calling to dispute the charges with my bank on Monday. Now this is where it gets even more fun!! 3 hours later my doorbell rings at my condo complex. There is a man standing outside of my home with TWO pizzas from Marco's (He is a door dash employee I guess). I tell this man that the pizza's do not belong to me and that I went earlier to pick them up at the store. I tell him to take the pizzas with him (for himself or back to the store - I don't care). He walks away and I think he is gone and close my door. I come outside in the morning and the two pizzas are sitting there at my doorstep. I look at the receipt and the name of another customer and totally different address is taped to the box. So another customer ALSO missed out on getting her dinner that she paid for. Needless to say, we will not be ordering from these fools again. Get your shop in order and if you don't have the ability to DELIVER let the customer's know. You are wasting people's time and money and the customer service is craptastic.
Brandon Perry
Smashed part of my pineapple pizza and forgot to cut the pepperoni pizza. I had to cut the pizza my self. sad…
Vince Yi
Ordered delivery and food never came. Called them before they closed because the tracker said it was delivered. They said they closed all the tickets to close the register but the food should come, which it never did. When I called the next day, they said to reverse the credit card charge because that’s what they tell people and it’s faster and better than them trying to issue a refund. The guy in the phone said they have one worker working so this happens sometimes. Same thing happened to my friend.
Dave Sullivan
Where is the salad?? Family size means single serving?! $14 lettuce and cheese for one person. Update: submitted all my info to Marcos, per the response below and no one ever replied.
Lydia Browning
I tried Marcos for the first time at a family members house and I loved it. So, I tried this location. Marcos is fast and cheap and tastes really good. it’s my favorite pizza place. Cheese is perfect and the bread is amazing! It was a little extra saucey this time but it was still great!
How to reach Marco's Pizza
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Why Marco's Pizza may become Your Favorite Meetup Place for Catching Up, Celebrating or Just Hanging Out
Why rally at Marco’s Pizza with your friends?
Gathering your friends for a get-together is all about sharing good food, comfort, and an atmosphere that encourages laughter and connection. Marco’s Pizza perfectly fits the bill for that kind of social occasion. With a solid reputation as one of America’s fastest-growing pizza chains, Marco’s offers more than just pizza; it delivers an authentic Italian-American dining experience founded on quality and tradition. Its founder, Pasquale “Pat” Giammarco, brought over the passion of genuine Italian pizza-making, which remains the core of the brand today. The freshly made dough, signature sauce, and quality cheese all combine to create flavorful pizzas that will satisfy all tastes in your group.
Moreover, Marco’s Pizza has designed its menus and store experience to be welcoming for groups, from families to friend circles. With more than 1,200 locations, many sit-down stores offer a casual setting to lounge, catch up, and enjoy a slice or more. The menu variety, including standout items like the Pepperoni Bread and Chocolate CinnaSquares, provides enough options to keep everyone happy. The chain’s commitment to customer service and a people-first culture enhances the social vibe, making your gathering enjoyable and seamless. Choosing Marco’s Pizza means your group meets in a place with warm, authentic food and an inviting atmosphere, ideal for creating memorable moments together.
What activities can you enjoy at Marco’s Pizza with your group?
Marco’s Pizza is more than just a place to eat; it’s a hub for friendly social activities that make any meetup lively and fun. Primarily, the central activity is enjoying a shared meal where friends or family can dig into delicious pizzas with bold toppings and fresh ingredients. The pizzas offer options like the Mike’s Hot Honey Pepperoni Magnifico, a spicy-sweet twist perfect for adventurous eaters, or classic choices for those who prefer simplicity. Alongside pizzas, the freshly baked Pepperoni Bread and new Breadsticks serve as excellent appetizers to share, sparking lively conversations and setting the tone for a great meal together.
Beyond eating, many Marco’s Pizza locations provide a comfortable space to relax, converse, and spend quality time. Some store designs encourage hanging out with larger tables, suitable for groups to sit together, share stories, and enjoy the ambiance of a casual pizzeria. The welcoming staff and fast service add to a stress-free meet-up experience, letting your group focus on bonding. For families or groups with children, the playful element of sharing chocolatey Chocolate CinnaSquares makes dessert an engaging end to the gathering. The atmosphere is designed to be casual and friendly, encouraging customers to linger and enjoy the company alongside their favorite pizza.
How does Marco’s Pizza accommodate group meetups?
Marco’s Pizza’s layout and service style specifically cater to groups looking to meet up and have a good time. Many locations offer ample seating, including booths and tables that accommodate both smaller gatherings and larger parties. This setup means your group can enjoy pizza side by side without feeling cramped. The ambiance balances casual dining with a touch of rustic Italian charm, making the venue feel inviting and homey. This creates an excellent environment where conversations flow easily while everyone enjoys their meal.
Moreover, the restaurant’s staff are trained to provide customer service that enhances group experiences by being attentive but non-intrusive. This means orders are delivered efficiently, and any special requests or dietary preferences can be smoothly handled. Marco’s also offers online ordering and delivery for groups that prefer to dine at home or elsewhere, ensuring flexibility in how you can enjoy their food. The availability of signature items and ongoing menu innovation means groups with diverse tastes find something satisfying, making the experience inclusive and enjoyable for all attendees.
Why is Marco’s Pizza ideal for family gatherings or friend meetups?
Marco’s Pizza’s dedication to authentic Italian flavors and quality ingredients makes it an ideal spot for any family or friend gathering. The chain’s heritage, starting from Pat Giammarco’s Italian roots, shines through in every crisp crust and well-seasoned sauce, creating a universally appealing menu that draws people together. Families especially appreciate the variety of pizzas and sides that cater to both kids and adults, providing a balanced meal that’s easy to share. The warm, friendly environment promotes a relaxed dining experience where families can enjoy a meal without fuss.
For friend meetups, Marco’s delivers not only great food but also an environment that feels lively and casual, allowing groups to chat, laugh, and reconnect comfortably. The introduction of bold menu options like the Fiery Flavors Menu offers adventurous eaters exciting new tastes, while the classic choices ensure no one feels left out. Marco’s ongoing commitment to customer satisfaction and store experience improvements also ensures the location you visit feels fresh and welcoming, with clean, updated interiors and attentive service. This combination of quality food and a congenial atmosphere makes it easy for groups to create enjoyable memories centered on great pizza.
What makes Marco’s Pizza a standout choice among pizza chains?
Marco’s Pizza stands out among pizza chains for several reasons, including its rapid growth, authentic expertise, and commitment to quality. Founded in 1978 by an Italian immigrant who dedicated himself to the art of pizza-making, Marco’s has grown to over 1,200 stores across multiple countries, reflecting a strong consumer trust in its product. Its rapid expansion is fueled by consistent quality and a menu that balances traditional flavors with innovative twists, like the Triple Pepperoni Magnifico and specialty breadsticks, which have become fan favorites.
Another distinguishing factor is Marco’s focus on a people-first culture, both for customers and franchisees, which contributes to outstanding customer service and operational efficiency. This focus extends to their kitchen practices, where dough is prepared fresh daily and recipes honor authentic Italian-American traditions. Marco’s has received accolades in customer service and ranks highly in system-wide sales among pizza chains, reflecting its strong market presence and customer loyalty. This combination of authenticity, innovation, and service excellence makes Marco’s a compelling destination for groups seeking delicious pizza along with a friendly, reliable restaurant experience.
How does Marco’s Pizza’s menu support diverse group tastes?
The menu at Marco’s Pizza is thoughtfully crafted to satisfy a wide array of preferences, making it perfect for groups with diverse tastes. While pizza is the star, the menu includes specialty items that add variety and excitement. For example, the Mike’s Hot Honey Pepperoni Magnifico offers a unique sweet-heat flavor profile, appealing to those who enjoy bold tastes. Meanwhile, traditional options like classic cheese, pepperoni, and Margherita pizzas cater to more reserved palates, ensuring everyone finds something they love.
Besides pizzas, intriguing offerings like Pepperoni Bread, made with crispy shredded pepperoni and savory seasoning, provide a shareable appetizer that enhances the group dining experience. Sweet treats such as Chocolate CinnaSquares, made with premium Ghirardelli chocolate, round out the meal with a delicious dessert option that delights kids and adults alike. Marco’s also periodically introduces limited-time offers and menu innovations, keeping the selection fresh and exciting for returning groups. This diverse menu supports group harmony, allowing everyone from kids to adults to enjoy the meal together without compromise.
What community and cultural values does Marco’s Pizza embody for group gatherings?
Marco’s Pizza embodies a strong sense of community and cultural pride that resonates in its atmosphere and service, making it a meaningful place for group gatherings. With origins deeply rooted in Italian immigrant heritage, the brand carries traditions that emphasize quality, family warmth, and generosity. These values translate into the welcoming vibe found in their stores, where customers feel like part of a larger pizza-loving family. Groups gathering here experience not just a meal, but a connection to a proud history of authentic Italian-American cuisine.
The company’s people-first culture extends beyond product quality to embrace customer satisfaction and community involvement, which enhances the social aspect of group meetups. By fostering an environment of respect and attentiveness, Marco’s ensures that groups are comfortable and valued. Ongoing efforts to expand and innovate the menu also reflect the brand’s commitment to meeting the evolving tastes of its diverse customer base, promoting inclusivity and enjoyment for everyone around the table. This dedication to tradition, quality, and community values makes Marco’s a naturally attractive venue for friends and families to rally and celebrate together.