Why Miami Tours is a fun option when searching for things to do near me with friends and family

Miami Tours offers a variety of sightseeing and day trip experiences around Miami and the Florida Keys, catering to travelers eager to explore this vibrant region. Notably, some tours include popular destinations such as Key West and the Everglades, providing a full-day immersion with knowledgeable guides and comfortable transportation. Guests can expect opportunities to visit iconic spots like Little Havana, South Beach, and even the African Queen boat from classic Hollywood movies, enhancing the cultural and historical richness of the tours. Miami Tours prides itself on attempting to provide attentive customer service, with certain guides noted for their humor, informative commentary, and care toward guests. The company is a family-owned business with years of experience in Florida tour operations, aiming to create memorable and enjoyable excursions. These tours are designed with various group sizes in mind, sometimes favoring smaller groups to ensure quality interactions and comfort. Riders also benefit from amenities such as air-conditioned vehicles and convenient hotel pickups in select regions, making the tours accessible and accommodating. Overall, Miami Tours serves as a gateway for visitors to experience Miami’s diverse neighborhoods and natural attractions in an organized setting.

Here's what people think of Miami Tours

As of recent, Miami Tours holds a 2.6-star rating based on 1346 reviews.

User reviews for Miami Tours reveal a broad spectrum of experiences, reflected in the overall modest rating of 2.6 out of 5 from roughly 1,346 reviews. Positive feedback highlights exceptional moments such as guides with in-depth local knowledge who personally engage travelers, as seen with tour guides Luis, Manny, and Angel who received praise for their professionalism and personable approach. Many guests appreciated the detailed commentary and the enriching stops included along the routes, such as visiting the African Queen boat and experiencing the distinct culture of Florida’s Keys and Miami neighborhoods. The company's proactive communication and courteous staff initiatives also garnered commendations, contributing to memorable day trips. Conversely, numerous negative reviews signal organizational shortcomings and customer dissatisfaction related to scheduling delays, inconsistent pricing, and vehicle issues like malfunctioning air conditioning. Complaints about late arrivals, rushed tours, and uncomfortable transportation environments detracted significantly from the experience, prompting warnings to potential customers about reliability. Additionally, some users found pricing policies confusing and service delivery lacking compared to expectations. In conclusion, while Miami Tours manages to deliver standout experiences for some clients through knowledgeable guiding and scenic itineraries, recurring logistical challenges and service inconsistencies temper overall satisfaction and may require attention to improve customer confidence and retention.

Highlights from reviewers (Most Relevant)

The Real Wood Workshop

★ ★ ★ ★ ★

So we booked this tour which our hotel said was through a reputable company they’ve worked with for years…err… Upon arrival at the MiamiTours.com office, we were told we needed to wait a little while as there had been an ‘accident’ en route. We were also asked to pay a further $4 for something (not sure why whatever it was for, wasn’t included in our $220 price for 2). This is when we actually bothered to check the reviews, and now we are adding to the proverbial caca-show that has been our day tour with this bunch of lamas. We’ll start with the bus, which did finally show up at 10am (we’d been waiting now for 1.5 hrs). As per prior reviews, the bus smelt badly of diesel and looked like it hadn’t been cleaned since 1983. Bless the driver, he did what he could with what he had, including his dodgy mic. The bus had spandex for shock absorbers so we enjoyed a bouncy castle experience to the first leg. We arrived at the airboat place (Sawgrass) around 11am. This was actually well managed, in complete fairness to the Sawgrass team, who were great. The airboat ride went well and we saw Alligators in the wild and up close. Unfortunately our follow-up alligator show and petting of a baby alligator was cut short by the now stressed out driver who had to get us back on time - so we were ushered out before a snap and a pic; annoying! And what did we come back for? Yup, another hour to wait until the next barrel of laughs. At 3pm we boarded the roofless solar torture wagon they call an open-deck tour. The first stop was at Wyndham to see the prolific graffiti all over the show. Nice enough, but having been cooked for 30 mins at 30 degrees, our interest had wained. The stop had no shops, water or shade; basically a side road by the freeway. We realised that the reason for this was to make us extra thirsty. As soon as we re-boarded the bus the sales pitch for next stop at Little Havana started. It lasted the whole drive, some BS about the best and most refreshing mojitos this side of Cuba, Cuban cigarios, blah, blah, blah. With my wife now melting, and the last of our water poured over our heads to cool down, the thing we least wanted was booze. We arrived and walked up and down the strip for a small shop selling water…best we found was a bakery with fresh orange juice on the end of the street, which helped at least. After a fairly uneventful stroll there, we re-boarded for the last stretch on the human slow cooker. Then came (for the second time today), the tip speech. Given what I’d already spent on this debacle, I ignored the requests for more cash. We were taken off the bus for the final part of our day trip; the boat cruise. Our group was the last to join the boat, meaning no seats for us! Having expected nothing less, my wife collapsed by the bin while I stood…to write this! The day is not done, we’re 1.5 hours later than told, and I’ve stopped listening to the over excited boat guide cracking some bad celebrity jokes. A few nice celebrity homes seen, but beyond caring. Update: We’ve given up trying to get back via their mobile floor is lava, given it will likely self-combust, and are taking an urgent Uber back to our hotel, where a cold shower and some painkillers await. Do yourselves a favour and just hire a scooter, bike or take a taxi to see the three places mentioned above. It will be a lot cheaper, quicker and you might even avoid becoming a man size fritter with ur backside melted into ur spinal cord. Miamitours.com how are you still in business?!?

Leah Fike

★ ★ ★ ★ ★

We had an amazing experience! This is the 1st tour I've been on that takes you through and then walks you through stores, cigar shop, Cuban coffee, and shared a great place for Cuban mojitos. The staff was super helpful. We enjoyed the boat tour also! Super fun and learned alot.

Der “Wertzeit” Tester

★ ★ ★ ★ ★

Review for Miamitours.com – 1 out of 5 (really 0/5) 🛡️ “An adventure even a goblin would refund.” ⸻ It was supposed to be a legendary tour through the dazzling realms of Miami. What we got instead? A cursed quest full of mechanical misfires, shady merchants, and a final act with no return. 🛠️ Completely busted. We had to make two emergency stops because the bus broke down – not once, but twice. Each time, we had to wait for a technician to show up, as if our tour had stumbled into the realm of cursed transportation. ☕ Coffee tour from the Abyss Instead of sights and wonder, we were dragged into a high-pressure sales trap: overpriced cigars pushed on us like enchanted loot, and cocktails sold like they had healing powers – spoiler: they didn’t. 🚫 Final boss: bugged And the grand finale? The bus didn’t just arrive late… it didn’t arrive at all. No return transport. No explanation. No honor. Just a bunch of stranded adventurers wondering what kind of tavern tale this would turn into. ⚔️ Conclusion: This tour was like a dungeon with no treasure, only traps. The competition? Probably real travel wizards, not illusionists with a broken cart. Booking with Miamitours was a critical fail. ⸻ 🎲 Roll for Insight (DC 5): Book elsewhere. Seriously. 👎 Not recommended.

Switch M

★ ★ ★ ★ ★

Everything went smoothly on the bus, although there was an issue with the air conditioning. They accepted to modify our date. Thanks. The Everglades tour, however, was quite disappointing. The noise from the boat was deafening, much louder than when we did a similar tour a few years ago. This should really be mentioned in advance. We didn’t see any wildlife, likely because the boat was going far too fast and the noise scared everything away. While the boat ride itself was enjoyable, the overall experience fell short of expectations.

Berdard Bianca

★ ★ ★ ★ ★

No punctuality, no response to phone or email. No punctuality, no response to phone or email. The journey was cut short due to the late arrival of the bus, the guide and the person in charge of taking the payment. The day was cut short due to the late arrival of the bus, the guide and the person in charge of taking our payments. We had a road trip in 2024 with another company and it had been better, we wanted to try a double-decker bus for the view but it's not worth it. We had a road trip in 2024 with another company and it really went better. We wanted to try a two-story bus for the view but it's really not worth it. Very poor customer service and if you are not satisfied you can see another trick. Very poor customer service and if you are not happy you can go to another tour guide. He loaded us with a mandatory tip in the morning and at the end of the day they ask for another tip for the driver for driving 🤣 The guide spoke to us in Spanish and he used artificial intelligence to translate into English. The driver forgot two women in Keywest, they ran to catch up with the bus, they caught up with the bus at the intersection lights. Another thing also that is fraudulent limit is that when you arrive on the bus in the morning the benches in the front completely were inaccessible, after the departure on the highway the guide tells us that those who want to have a better view can buy the benches for 29$ After a few minutes he made another $10 offer because no one had accepted for the $29 cash. Eventually he gave way to a sexy Latino woman who flirted with him.

How to reach Miami Tours

Why rally at Miami Tours with your friends? Miami Tours offers a memorable way to experience the vibrant culture, stunning natural landscapes, and iconic sights of Miami and its surroundings through well-curated guided tours. Gathering your friends here means sharing not only exciting adventures but also moments of connection and discovery in a lively, sociable atmosphere. From first-timers to repeat visitors, the tours offer a fun and structured way to explore without the hassles of planning or transportation logistics. The company’s emphasis on safety, knowledgeable and entertaining guides, and comfortable coach buses with seat belts ensures everyone in your group can relax and enjoy the journey together. Even though the company’s overall rating averages 2.6 from over 1,300 reviews, many guests have praised their engaging guides and detailed commentary, which turn each trip into a story-rich experience. The group's dynamic is enhanced by the shared excitement of uncovering Miami's hidden gems or venturing out to nearby destinations like the Everglades or Key West. This makes Miami Tours a convenient, inclusive choice where your friends can create lasting memories through shared exploration of Florida’s most captivating attractions.

What activities can you do with Miami Tours, and why is it perfect for a group meetup? Miami Tours specializes in day trips and sightseeing tours that cover a variety of popular destinations like Miami’s famous beaches, the Everglades, Key West, and Orlando theme parks. Your group can enjoy immersive cultural experiences paired with scenic landscapes, all expertly narrated by friendly guides who bring local history and trivia to life. One highlight is the Key West day trip, which includes stops at iconic spots such as the African Queen boat from classic movies, enhancing the entertainment factor for movie buffs and history lovers alike. The Everglades tour offers an up-close look at Florida’s unique ecosystem, including options for airboat rides, perfect for groups who crave nature and wildlife sightings. By booking a Miami Tours group excursion, you benefit from organized transportation in new, comfortable charter buses – allowing your friends to focus on socializing and sightseeing rather than driving or parking. The company’s strategic planning means the itinerary flows smoothly, giving ample time for exploration without overwhelming attendees. Whether your group is interested in adventure, culture, or leisurely sightseeing, Miami Tours provides customizable options that cater to diverse interests within a single outing.

How does Miami Tours enhance the group experience through their guides and service? One of Miami Tours’ biggest strengths lies in their guides, who are often described as personable, knowledgeable, and humorous. This helps transform what could be a dull bus trip into an engaging learning experience. Guides provide insider knowledge about Miami’s multicultural background — for example, the fact that a large percentage of Miami households primarily speak Spanish — adding depth and local flavor to your adventure. Their commentary is not a monotone lecture but rather a lively narrative that keeps the group entertained and curious throughout the trip. This social interaction encouraged by the guides fosters group bonding as friends share laughs and “aha” moments together. Customer service, while mixed according to online reviews, has been highlighted positively in many accounts where staff are attentive and helpful, coordinating smoothly to ensure a stress-free experience. For groups, this level of care adds value by reducing potential travel anxieties and confusion, promoting a shared, relaxed atmosphere where everyone feels well taken care of.

What makes Miami Tours ideal for family gatherings or groups with diverse ages? Miami Tours accommodates families and multi-generational groups by offering a range of tour options that can appeal to different age groups and interests. For younger family members, the chances to see wildlife in the Everglades or explore Orlando's theme parks create excitement and lasting memories. Meanwhile, older adults can appreciate the rich historical commentary and scenic views during the city and coastal tours. The company's new buses equipped with 3-point harness seat belts underscore their commitment to safety, a crucial consideration for families traveling with kids or elderly relatives. Their tour schedules are designed to avoid rushed transitions, giving the group time to absorb the atmosphere at each stop, making it easier for groups with slower walkers or children to keep up. Organized drop-off and pick-up points also simplify logistics for families juggling busy schedules. Additionally, having everything pre-arranged means less stress for organizers and more time to enjoy the meetup itself.

What should groups know about challenges and criticisms of Miami Tours? Despite its many appealing qualities, Miami Tours has received a substantial amount of critical feedback that groups should consider before booking. Some reviews describe experiences that were disorganized, with issues such as late bus arrivals, uncomfortable conditions like non-working air conditioning, and confusion over pricing. These problems can lead to frustration and reduce overall enjoyment. A few customers also mention service inconsistencies that might affect group cohesion — such as rushed tours or communication gaps between staff and tourists. These varied experiences suggest that Miami Tours sometimes struggles with operational challenges possibly related to staffing or vehicle maintenance. Groups planning to use their service should prepare for the possibility of hiccups by confirming details ahead, arriving early, and maintaining some flexibility in their itinerary. Balancing these potential downsides with the company’s reported strengths in guide quality and itinerary variety will help set realistic expectations and reduce disappointment.

How can Miami Tours’ location and network enhance your group’s Miami experience? Miami Tour Company’s operations out of Miami’s strategic location allow access to a wide range of attractions within Florida, helping groups maximize their trip without needing to coordinate multiple travel bookings. Their routes cover not only the vibrant Miami cityscape and beaches but also key regions like the Everglades, Key West, and Orlando, which are major highlights for visitors to Florida. Having a centralized tour provider offers groups convenience and peace of mind, especially if members have varied interests or limited time to explore independently. The company’s experience of 17 years in the business adds a layer of local know-how ensuring routes are optimized and stops selected for maximum enjoyment. The company’s ability to pair cultural storytelling with visits to popular landmarks provides a comprehensive snapshot of what Miami and its environs have to offer — all in one package. This connectivity serves groups well as it encourages shared travel memories across iconic Floridian destinations in an accessible way.

What makes Miami Tours a social and hassle-free option for group meetups? Miami Tours eliminates much of the stress involved in organizing a group outing, which can be a daunting task especially when balancing different preferences and needs. Their fully guided tours mean no one in the group has to worry about navigation, parking, or ticketing — everything is handled by the company. This allows friends or family to remain engaged with each other rather than fragmented by logistical challenges. The presence of a professional tour guide adds value by sparking conversations and interactions related to tour content, enriching the group dynamic. Tours operate on a scheduled basis within modern, comfortable coaches ensuring that groups stay together and enjoy a seamless journey. This kind of structure fosters a collective experience where everyone can participate equally, turning a simple meetup into a more meaningful shared adventure. Whether it’s reconnecting with old friends or celebrating a special occasion, Miami Tours provides a welcoming social platform enhanced by the beautiful settings of Miami and surrounding areas.

Why consider Miami Tours despite its mixed reviews? While Miami Tours has received mixed feedback with a 2.6 rating from over 1,300 reviewers, it still offers valuable experiences that many groups have enjoyed, especially those seeking guided day trips to Florida’s top attractions. Positive reviews prominently mention outstanding tour guides and insightful commentary that bring the destinations alive in ways other companies might not. For groups prioritizing cultural immersion, safety, and a variety of tour options within one company, Miami Tours can be a worthwhile choice. Being aware of some logistical shortcomings helps in setting appropriate expectations and choosing tours carefully. Their multiple destination options, friendly guides, and focus on guest interaction often outweigh operational criticisms. Through proper planning, groups can maximize the positives and create a fun, memorable meetup in and around Miami’s most captivating landmarks, benefiting from the company’s long-standing industry presence and local expertise.

Don't just take our word for it. Check out these other websites for more info on the Miami Tours

• https://www.tripadvisor.com/Attraction_Review-g34438-d1447535-Reviews-Miami_Tour_Company-Miami_Florida.html
• https://www.tripadvisor.com/Attraction_Review-g34439-d6623257-Reviews-Miami_Tours_Plus-Miami_Beach_Florida.html
• https://www.tripadvisor.com/Attraction_Review-g34438-d19320713-Reviews-MiamiTours_com-Miami_Florida.html