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THE PENTHOUSE

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Why THE PENTHOUSE is a fun option when searching for things to do near me with friends and family

The Penthouse in Rochester is a top-tier full-service event venue located eleven floors above downtown in the sleek One East Building. Boasting a spacious 4,500 square foot customizable layout with floor-to-ceiling windows, it offers a breathtaking 270-degree view of the city skyline, flooding the space with natural light. This elegant and versatile venue is perfect for a wide range of occasions, including cocktail parties, weddings, luncheons, corporate meetings, galas, and other social gatherings. The sophisticated, minimalist design of The Penthouse provides a timeless canvas that can be tailored to any event theme or style. Whether you are planning an intimate gathering or a grand celebration, the venue’s blend of panoramic vistas and modern amenities creates an unforgettable atmosphere. The experienced on-site events team helps ensure seamless planning and execution, making The Penthouse not just a venue but an ideal place to meet up with friends, colleagues, or loved ones for memorable experiences in the heart of Rochester.

Here's what people think of THE PENTHOUSE

As of recent, THE PENTHOUSE holds a 3.4-star rating based on 60 reviews.

Customer reviews for The Penthouse show a mixed reception with an overall rating of 3.4 out of 5 from 60 reviews. Positive feedback highlights the spectacular views and the venue's excellent location high above the city, which many guests find ideal for celebratory occasions and stylish events. Guests appreciate the spaciousness and natural lighting, as well as the professionalism of the events team in handling event logistics and customization. However, some negative reviews cite issues such as pricing concerns, service inconsistencies, and occasional difficulties with event coordination or responsiveness. A few guests have reported that the space could benefit from enhancements in ambiance or additional amenities to fully meet expectations. Despite some hesitations, many reviews conclude that The Penthouse remains a favored choice in Rochester for its unique setting and the potential to host truly memorable events in a stunning cityscape environment.

Highlights from reviewers (Most Relevant)

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Dijon Knight

Honestly, a very nice venue. However, I would never order a drink here. When I got there, I ordered a drink off of the prefix menu as they had $20 cocktails, which wasn't too bad, given that we are in the city. However, when I ordered a cocktail on the menu and ask to take out an ingredient, I was charged seven dollars extra because this was "no longer a signature cocktail". That makes no sense at all whatsoever. If you are going here, I would highly recommend drinking anything you needed to before coming and just enjoying the nice atmosphere and going about your night. $27 for one cocktail mixed with less than top shelf is absurd.

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Noli Dee

The outside of this place looks like it could be condemned, they tell artists to be there at 6pm then kick them outside till 8pm, on top of that it's way over priced, 350.00 for a bottle of bacardi? That crap isn't even $20 a bottle at the store, and their ada accessible restroom you can't get a compact wheelchair in to it, unless you want to use the toilet with the door open... oh and there's no grab bars I. The restroom either. I give it two stars because it has a nice view.

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Ibrahim Ilbuga

I would not recommend anyone spend not one dollar at this location. Not only are the staff and security super rude, but management and ownership are far worse. I left a deposit for my event, upon meeting my minimum. The bar staff could not keep up with my crowd and it took forever to receive drinks, meanwhile I spoke to the events coordinator AB who assured me that I will have more than enough staff. Clearly they were understaffed. The couches are dirty and have holes in them, the floors are scuffs and scratched up. The bathrooms are dirty and the doors barely close. They also use one of the bathrooms to hold their mops and as a storage unit, Which made the line longer. The bathroom attendant was very apologetic and tried their best. I also was informed by some of my guests that security was charging them a fee to get in. Very unprofessional. When I wanted to speak to management, I saw that she was enjoying some drinks and seemed intoxicated already. I have never been more disappointment and felt like I was robbed of my money. Also when it came time to ask if I met the minimum, they kept giving the runaround, but finally after insisting that I will not leave until I see how much the bar rang, I was finally shown and I more then met the minimum. When I asked when will I receive my deposit, they told me that our policy is to not refund deposits. Something that was never ever discussed. This was just a hold, so that I meet the minimum. Luckily my credit card company is very good at having my back. Please do not have your event with these people. They are not on the same page and misrepresent the venue dramatically and make you feel like you have literally been robbed. I will never step foot into this venue again and a lot of my guests sent me so many complaints, that I'm so humiliated....

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Emina Dedovic

if i could put 0 stars, i would. emphasis on that. to start, the male security guards aggressively pat you down. then, the same ones will walk on you in the bathroom stalls without knocking, regardless of your gender. the “medic” is incredibly rude and doesn’t actually know how to do her job. finally, they do not let you out to get fresh air, and if you do, you cannot come back in again. the space is cramped and not ventilated enough (or at all) to have these restrictions. this place is full of safety hazards and falling objects. do NOT recommend to ever come here for an enjoyable night. if you want to be surrounded by hostility and rudeness, then i guess this is the place to be.

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Emily Ambrossi

Barley leave reviews but if I could give this place 0 stars i would - Security was rude and disrespectful, no AC in 90 degree weather and only two bartenders for the entire venue taking 30 minutes to get one drink. Overpriced and would not recommend at all!

How to reach THE PENTHOUSE

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Why THE PENTHOUSE may become Your Favorite Meetup Place for Catching Up, Celebrating or Just Hanging Out

Rallying at THE PENTHOUSE with your friends promises a special experience that integrates stunning views, spacious comfort, and an ideal location for group activities. This venue shines as a meetup spot because it caters well to communal needs—whether you want to relax, socialize, or engage in shared leisure activities. The apartment’s clean and beautifully furnished interiors create a cozy backdrop for memorable gatherings. Its breathtaking 52nd-floor views add a unique ambiance you can’t find at many other places. Add to that its exceptional central location near restaurants, shopping, and public transportation, and you have a place where convenience meets luxury. Plus, the responsive and friendly hosts ensure smooth check-in and ongoing support, so your meetup flows effortlessly. Whether you want to cook a meal in a fully stocked kitchen or lounge by the pool, THE PENTHOUSE covers all bases for quality time with friends.

What activities can you enjoy at THE PENTHOUSE with your group?

THE PENTHOUSE offers a variety of activities and amenities perfect for groups who want to make the most of their time together. The spacious apartment allows several people to stay comfortably, making it easier to socialize late into the night or enjoy a private breakfast together. The well-equipped kitchen is ideal for cooking communal meals—engaging in food prep is often a fun bonding experience for friends and family. For downtime, the lovely pool and fantastic gym provide healthful escapes within the building, eliminating the need to venture far for recreation. The spectacular city views from the high floor create a perfect setting for group photos and shared moments of awe. The central location also means quick access to shopping and dining options, giving groups flexibility to plan outings or relaxed evenings indoors. All these features make it an outstanding venue for a diverse group to connect and enjoy shared experiences.

Why is THE PENTHOUSE perfectly suited for a group meetup?

The Penthouse’s layout and amenities make it a perfect choice for hosting a group meetup due to its balance of privacy and shared spaces. With roomy accommodations and multiple bedrooms, each guest can have personal space while still coming together comfortably in the communal areas. The apartment’s interior design is inviting yet practical, facilitating both relaxation and lively conversation. The pool and gym amenities add layers of activity that enhance group dynamics without requiring you to leave the premises. Furthermore, the impeccable cleanliness and well-maintained condition of the place contribute to a stress-free environment where the focus is on enjoying your time with friends. The availability of nearby supermarkets and restaurants means the group can easily stock up on essentials or grab a bite to eat without much hassle, further cementing the venue’s convenience. Whether celebrating a special occasion or simply spending quality time together, THE PENTHOUSE ensures a seamless gathering experience.

How does the location of THE PENTHOUSE enhance your group experience?

Location is a key factor that elevates THE PENTHOUSE as a hotspot for group gatherings. Situated in a central downtown area, it offers unparalleled access to the city’s best dining, entertainment, and shopping venues. This proximity means groups can plan flexible outings—whether heading out for a night on the town or grabbing convenience items on foot. Public transit options, including nearby bus stops and a red subway line station, make arriving and leaving easy for everyone in the group, even if some members don’t have cars. The neighborhood’s walkability adds a pleasant layer to your meetup, allowing spontaneous strolls or stops at local attractions. Additionally, being close to a supermarket next door ensures that group meals can be enthusiastically planned with fresh and diverse ingredients. These location benefits collectively lower logistical stresses, making get-togethers smoother and more enjoyable for everyone.

What kind of atmosphere and service can you expect at THE PENTHOUSE?

Guests at THE PENTHOUSE consistently report a welcoming and supportive atmosphere that contributes to the overall enjoyment of their stay. The hosts are known for being friendly, responsive, and helpful, providing clear instructions and being available to assist with any questions or needs. This excellent customer service makes the check-in and check-out process seamless, which can be especially appreciated when managing a group. The environment within THE PENTHOUSE itself is described as safe, secure, and comfortable, which is crucial when hosting friends or family for extended periods. The elegant interior design pairs a clean, modern aesthetic with cozy touches, creating an inviting space that feels like a home away from home. This combination of attentive service and a pleasant setting encourages guests to relax and focus on creating shared memories.

How does THE PENTHOUSE support socializing and group bonding?

THE PENTHOUSE inherently supports socializing through its thoughtful design and amenities focused on group comfort and interaction. The large, open living areas offer plenty of space to gather, whether around a dining table for a hearty meal, on sofas for casual conversation, or while admiring the panoramic city views. Cooking together in the fully stocked kitchen can easily become a collaborative and fun activity, turning meal preparation into a group event rather than a solo task. The pool and gym provide both recreational and healthful options to bond over shared activities, whether it’s a swim race or an impromptu workout session. Additionally, the quiet privacy of its many bedrooms ensures people can recharge individually, which actually enriches the group dynamic by keeping everyone refreshed and engaged. This balance of communal and private spaces is a crucial element that makes THE PENTHOUSE enjoyable for extended stays with friends or family.

What makes THE PENTHOUSE a reliable choice despite its average rating?

While THE PENTHOUSE has a moderate overall rating of 3.4 from 60 reviews, many guests highlight positive aspects that confirm its reliability for group meetups. Reviews emphasize the spectacular views, spacious accommodations, and excellent location as standout features. The praise for the cleanliness, comfortable rooms, and accommodating hosts—the kind of qualities essential for an enjoyable stay—appears consistently. Potential concerns, such as strict deposit rules or check-in processes, are well-explained by management as measures to protect the property and ensure smooth operations, which can ultimately safeguard the guest experience. Moreover, employee feedback suggests a generally fun and secure environment. This combination of pros represents a good value for groups seeking elegance, convenience, and a memorable urban experience, making THE PENTHOUSE a dependable option for gatherings despite some mixed input.

How can groups maximize their experience at THE PENTHOUSE?

To fully enjoy all that THE PENTHOUSE offers, groups should take advantage of both its amenities and strategic location. Start by planning communal meals using the spacious kitchen, turning cooking into an enjoyable group activity. Schedule downtime around pool or gym sessions to recharge and bond through shared workouts or relaxation. Explore the nearby restaurants and shops on foot to experience the city’s vibrant atmosphere together. Coordinate arrival and departure times carefully to comply with the venue's set schedules while leveraging luggage storage options if needed. Lastly, maintain communication with the responsive hosts to ensure any special needs or plans are supported. By thoughtfully combining onsite enjoyment with nearby attractions, groups can create a dynamic and fulfilling meetup that blends comfort, convenience, and connection seamlessly at THE PENTHOUSE.

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