When asking yourself about something to do near me in Portland with a group of friends or family, consider
Vacasa Headquarters - Portland, Oregon
Why Vacasa Headquarters - Portland, Oregon is a fun option when searching for things to do near me with friends and family
Vacasa Headquarters in Portland, Oregon, stands as a dynamic hub for one of the fastest-growing companies in the Pacific Northwest. Founded in 2009, Vacasa has grown into a foremost vacation rental management company, overseeing more than 8,000 properties with an extensive team of about 1,800 employees worldwide. The corporate headquarters, located at 850 Northwest 13th Avenue in the vibrant Pearl District, occupies a sizeable 61,000-square-foot space in the Heartline building, reflecting the company’s rapid expansion and success since relocating there in 2018.\n\nThis headquarters is not just an office space but a strategic center fostering innovation and growth in the vacation rental industry, combining technology with hospitality. The Pearl District location offers an energetic urban atmosphere ideal for networking and collaboration, making it a great meeting place for those interested in the vacation rental market or seeking insights into real estate management. With its blend of professional environment and the charm of Portland’s historic district, Vacasa’s headquarters encourages business relationships and industry advancements, serving as an inspiring venue to visit or collaborate with the company.
Here's what people think of Vacasa Headquarters - Portland, Oregon
As of recent, Vacasa Headquarters - Portland, Oregon holds a 3.5-star rating based on 783 reviews.
User reviews of Vacasa Headquarters depict a complex picture with an overall rating of 3.5 out of 5 based on over 780 reviews, highlighting varied customer experiences. Positive reviews frequently commend the company for its large property portfolio and its professional management approach, noting the convenience and quality standards upheld across many vacation rentals. Customers have appreciated the company's extensive reach and the professionalism demonstrated by administrative teams at the headquarters.\n\nHowever, many negative reviews relate to customer service issues, delays, and difficulties in communication with Vacasa's support teams. Complaints totaling over 1,700 in the past three years often reflect frustrations with reservation problems, property maintenance concerns, and handling of complaints. Some reviewers express dissatisfaction with the resolution processes or feel that service standards vary by property or region. \n\nIn conclusion, while Vacasa’s headquarters symbolize a strong corporate presence and are tied to an influential vacation rental service, potential customers and partners should be mindful of the mixed feedback. The positive aspects highlight the company’s scale and professionalism, whereas the negatives underscore an ongoing need to improve customer service responsiveness and consistency.
Highlights from reviewers (Most Relevant)
Gina Pizzalato
We paid $877 for 2 nights at a Vacasa-managed condo that advertised A/C only to arrive and find the unit sweltering at 78–80°F the entire time. We messaged Vacasa repeatedly when we say the thermostat at check-in. They replied saying they alerted the local team, but no one ever came and the issue was never resolved. For this price, you’d expect a basic amenity like A/C to function, and for support to actually show up. We’ve requested a refund and are still waiting. Extremely disappointing experience and would not recommend booking with Vacasa if you want reliability or support.
Sean McCarthy
Want your family vacation canceled last minute? Try Vacasa! I had a property secured for months for a beach vacation. Just days before we set sail they tell us the owner had it booked with another site. And that’s that- trip canceled! And they have no other options in the area, of course. I had paid in full. They only offered a refund. Now, can I get something else last minute? Sure, but at a huge premium. I asked the company to pay for a fraction of the rebooking cost on another site- denied. The Vacasa platform allows owners to fish for more offers on their property. Sure, it may work out for you, or they may take a better offer on another site- you never know!
katie assereto
We had a terrible experience with a Vacasa rental on Seashore Drive in Newport Beach. The home was misrepresented, several amenities didn’t work, and overall it was nothing like what was promised. When I reached out regarding problems, they responded three days later by saying they are only available during office hours. After we complained, a Vacasa representative admitted to the issues and offered us a refund of over $1,700 (for one night’s stay, the cleaning fee, and the hot tub). We agreed to that resolution, and they told us the credit would be issued to our credit card in 3 to 5 business days. But instead of processing the refund, Vacasa falsely accused us of property damage. When we challenged that accusation, they later admitted it wasn’t true but by that point, they had completely gone silent. No refund was issued. No one responded to our multiple follow-ups. Out of desperation, we even emailed Robert, the CEO of Vacasa, directly and received no response whatsoever. The company has ghosted us entirely. Vacasa strung us along with a false resolution, made up a damage claim, and then vanished when it came time to follow through. We have all emails and documentation. Their behavior has been unprofessional, dishonest, and shady from start to finish. We even tried to leave an honest review on their website and they never allowed it to be publicly posted. Do not trust this company with your money or your vacation.
Sergio O
I recently booked a 3-night stay with Vacasa for a special occasion—my birthday. Unfortunately, the experience was incredibly disappointing and far from what was promised. Three days before my arrival, I reached out to Vacasa specifically to confirm that all the amenities—especially the sauna, hot tub, and BBQ—were in proper working condition. They assured me that everything would be ready and functioning. However, upon arrival, I found the following issues: The sauna did not heat up at all The BBQ was broken and lying on the ground in pieces The pool floor was dirty The hot tub had visible dirt and buildup inside No TV streaming services were operational The fridge was at nearly room temperature, making it unusable for storing food I immediately contacted Vacasa to request that these issues be addressed. The next day, they sent a maintenance person who admitted he couldn’t fix anything and said someone else would be sent. The following day, I was told that the technician had the day off and no one else was available. No other problems were addressed, and despite several follow-ups, I received no support. After my stay ended, it took four days and multiple phone calls (because they never followed up as promised) to receive any kind of response. I paid $1,500 for a 3-day stay, yet similar properties without the sauna, hot tub, and BBQ are listed around $1,000. Vacasa offered a $150 refund—without explaining how they came up with that number—and stopped communicating when I asked for a fairer resolution. This was supposed to be a joyful birthday celebration with friends, but it turned into a stressful and frustrating experience. The lack of professionalism, poor customer service, and complete disregard for guest satisfaction left a lasting negative impression. I do not recommend Vacasa and will think twice before ever booking with them again.
Anna Wyatt
I recently booked a stay in Depoe Bay, Oregon for one night while traveling down the coast. Apartment was seemingly fine minus the guest towels smelling like dog. However, as the evening went on the guests staying in the unit above us arrived back at their apartment and were extremely loud. They were banging, yelling, playing loud music, slamming doors, and shifting furniture across the floor. I reached out to Vasaca who reached out to the tenants to quiet down. Thereafter the tenants only got louder. Around 10pm the noise was so bad we packed up and left and checked into a hotel for the night. After that, I demanded a refund from Vasaca. Initially I was told that because I had used the shower and bed that a refund couldn’t be given. Then when I further explained what happened I was told next time to call the police and that maybe they’ll take my story into consideration for a refund. A couple of days later they sent me $50 without any follow up call or explanation. Hands down worst experience I’ve had renting a place through air bnb with Vasaca as the property manager. I will never use them again and will stay away from their properties.
How to reach Vacasa Headquarters - Portland, Oregon
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Website: None
Why rally at Vacasa Headquarters with your friends? Vacasa Headquarters in Portland, Oregon, presents a unique and dynamic venue perfect for gathering with friends or family members seeking an engaging and memorable meetup location. Nestled in the trendy Pearl District of Portland, the headquarters embodies the energy and innovation of one of North America’s largest vacation rental management companies. With a solid reputation and an inviting environment, this location offers more than just corporate offices—it provides a space that fosters connection, creativity, and exploration. Whether you're planning a casual get-together or a more structured meet, the lively atmosphere at Vacasa Headquarters can amplify the spirit of camaraderie. The architecture and layout of the space facilitate interaction, while the surrounding neighborhood adds layers of exploration, including cool eateries, boutiques, and cultural spots. This blend of business-rooted vibrancy and urban charm makes Vacasa Headquarters a stimulating hub for making memories, sharing stories, and enjoying quality time with your group.
What activities can groups enjoy at or near Vacasa Headquarters? While Vacasa's headquarters itself is primarily a professional space focused on property management innovation, its location in Portland’s Pearl District invites a variety of group activities perfect for meetups. Just steps from the office at 850 NW 13th Avenue, visitors and locals alike can enjoy the district’s renowned dining scene, offering everything from casual cafes to upscale restaurants with diverse cuisine options. Group members can bond over shared meals and craft beverages at nearby establishments. Additionally, the Pearl District is famous for its art galleries and boutique shops, providing opportunities for leisurely strolls and group browsing adventures. For those interested in outdoor activities, Tom McCall Waterfront Park and the Willamette River waterfront lie within easy reach, ideal for a scenic walk or bike ride with friends. The district also hosts several parks and green spaces where small group picnics or casual meetups can take place. In essence, the area around Vacasa Headquarters is rich with options to accommodate varied interests and ensures that your group gathering is lively, interactive, and memorable.
Why is Vacasa Headquarters ideal for hosting group meetups? Vacasa Headquarters’ appeal for group gatherings stems from both its physical attributes and its central, accessible location. The building is situated in Portland’s Pearl District, a neighborhood known for its walkability and vibrant urban culture, making it simple for groups to arrive and explore diverse experiences without needing extensive travel. The headquarters itself is located in the Heartline Building, a modern space characterized by an emphasis on employee experience that translates well for visitors seeking comfort and functional meeting areas. The offices are designed with communal spaces that invite collaboration and social interaction, which benefits groups planning to mingle, share, or brainstorm together. Moreover, the headquarters serves as a beacon of Vacasa's expansive vacation rental services, inspiring groups interested in travel planning or vacation home management. For meetups centered around such themes, the venue offers contextual significance and industry insight. The presence of knowledgeable staff and interactive technology tools available at their office can also enhance group activities related to vacation planning or learning sessions about property management.
What kind of amenities enhance a meetup at Vacasa Headquarters? While primarily an office space, Vacasa Headquarters benefits from amenities that contribute indirectly to group enjoyment and effective gatherings. The building infrastructure supports modern connectivity, which is crucial for any presentation, workshop, or group communication during meetups. Nearby, parking availability in the Pearl District combined with easy public transit options ensures smooth accessibility for all attendees. The headquarters’ location within a bustling urban area means groups have immediate access to various hospitality services—coffee shops, lunch spots, and entertainment venues—which provide breaks and social spaces outside the office environment. For groups coming from out of town or planning to extend their meetup into a weekend, Vacasa manages numerous vacation rentals throughout the region, potentially offering recommendable lodging solutions that keep the group close and comfortable. This integration between headquarters and vacation rentals can streamline logistics for organizers, making Vacasa Headquarters a practical and convenient launching point for group excursions or weekend retreats.
How does the community and environment surrounding Vacasa Headquarters contribute to the meetup experience? The Pearl District in Portland, where Vacasa Headquarters is located, enriches any gathering with its artistic flair, eclectic culture, and community spirit. Known for its revitalized warehouses now turned into lofts, art spaces, and trendy businesses, this district radiates creativity and modern urban appeal. Groups meeting here can soak in the neighborhood’s energetic vibe, perfect for sparking inspiration or relaxation depending on the group's mood. The district often hosts community events, farmers markets, and festivals that groups can explore together to enhance their bonding experience. Outdoor enthusiasts in the group will appreciate the proximity to greenways and riverside parks, providing a quiet respite or the chance for group physical activities. The neighborhood’s safe, pedestrian-friendly streets promote leisurely wanderings and spontaneous discoverable moments—unique shops, street art, or popup cafes—that can become highlights of the meetup. This rich community fabric fosters a welcoming and stimulating environment that elevates ordinary gatherings into memorable occasions.
What makes Vacasa Headquarters a strategic choice for organizing thematic or business-related meetups? Organizing meetups at Vacasa Headquarters uniquely benefits groups looking to align their gathering with themes like travel, hospitality, real estate, and tech-driven service management. As the base for a global vacation rental leader managing thousands of properties worldwide, Vacasa Headquarters offers authentic industry insight and inspirational surroundings for professionals or enthusiasts in related fields. Groups interested in vacation rental markets, property management innovation, or customer experience strategies can gain a contextual advantage by visiting or hosting here. The company’s international footprint and variety of services can be catalysts for networking, idea exchanges, or collaborative planning sessions during meetups. Additionally, Vacasa’s embrace of employee experience and innovative workplace design can influence the dynamics of group interactions, encouraging open communication and creativity. For meetups with a business development, marketing, or technology focus, this venue provides both symbolic resonance and tangible exposure to an influential company culture centered on hospitality excellence.
What challenges might groups consider before hosting a meetup at Vacasa Headquarters? While Vacasa Headquarters is well-positioned and offers an inspiring location, groups should recognize its primary use as a corporate office rather than a public event space. This means that availability for large social gatherings or events may be limited, and permissions or scheduling needs to be coordinated in advance with Vacasa representatives. The office environment might impose restrictions on noise levels, group sizes, or activities to maintain professional decorum. Additionally, while the Pearl District offers abundant dining and entertainment options, these amenities may involve crowds or require reservations, especially on weekends or during local events. Groups without familiarity with the area might need to plan logistics carefully to maximize the experience. Also, the 3.5-star rating suggests a mixed public or employee perception, so potential visitors may want to research recent reviews or get in touch with Vacasa staff to ensure the meetup environment aligns with their expectations. Considering these factors will help organizers prepare and guarantee smooth, enjoyable experiences.
How can groups optimize their meetup experience at Vacasa Headquarters and its surroundings? To maximize the enjoyment and effectiveness of a meetup centered at Vacasa Headquarters, groups should consider a well-rounded plan that leverages the strengths of the Pearl District and the company’s environment. Booking time in advance is essential to secure space within or near the headquarters, ensuring cooperation from Vacasa and smooth logistics. Planning group activities around meal times can tap into the area’s diverse food scene, making dining a cornerstone of socializing and relaxation. Incorporating walks or visits to nearby parks can provide refreshing breaks and foster informal conversations outside the typical meeting space. For those interested in travel or real estate, arranging a guided discussion or presentation on vacation rental trends can make the meetup more enriching. Lastly, using the neighborhood’s many boutique shops and galleries as part of the itinerary can add cultural depth and fun exploration, rounding out the day with memorable experiences beyond the indoor setting. Thoughtful scheduling and embracing the vibrant locale will convert a simple gathering into a distinct occasion for friends and family.
In conclusion, Vacasa Headquarters in Portland, Oregon, presents an appealing destination for group meetups seeking a blend of professional ambiance and urban culture. With its prime location in the Pearl District, access to diverse activities, and ties to a leading vacation rental management company, it offers a multifaceted setting for socializing, learning, and exploring with friends or family. Careful planning around the corporate environment and the district’s amenities will enable groups to enjoy a seamless and rewarding meetup experience. Whether for casual get-togethers, themed meetings, or weekend retreats, this venue and its surroundings provide a compelling choice for those wanting to rally in Portland with both convenience and character.