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A Step Above

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Why A Step Above is a fun option when searching for things to do near me with friends and family

A Step Above, located in Truckee, California, stands out as a comprehensive concierge service provider with over 30 years of experience. This well-established company offers a range of services such as residential home care, property management, house cleaning, concierge tasks, snow removal, and construction cleaning for new home builds. With such diverse offerings, it makes for an ideal catch-up spot for friends who may need reliable home support services or want to engage in neighborhood-level property management solutions. The firm’s location at Truckee Airport Rd is easily accessible, underscoring convenience for local clients. Owned and operated by Mr. James R. Tufts, the business is characterized by professionalism and longevity in service, which reassures potential clients of their trustworthiness. Their commitment to quality home care and concierge services alongside seasonal support like snow removal provides a well-rounded service experience, making it a dependable choice for residents looking to maintain or enhance their home environment. This combination of variety, professionalism, and local focus helps make A Step Above a great place to coordinate with friends or family for shared services or to explore property management and cleaning needs together.

Here's what people think of A Step Above

As of recent, A Step Above holds a 4.1-star rating based on 55 reviews.

Reviews for A Step Above indicate an overall positive reception with a solid 4.1-star rating based on 55 reviews, showing that most customers find the services satisfactory. From positive feedback, customers often praise the company's professionalism, responsiveness, and the thoroughness of their home care and property management services. The breadth of service — from house cleaning to snow removal and construction cleaning — is highlighted as a strong point, offering convenience and reliability under one roof. Many appreciative clients mention the attentive and personal touch provided by the staff, especially under the leadership of Mr. James R. Tufts, enhancing the overall customer experience. Negative reviews tend to focus on occasional scheduling issues or communication delays, which some customers found inconvenient. A few mention that the pricing can be higher compared to competitors, though this is often tempered by the quality of service received. In conclusion, the reviews suggest that while A Step Above excels in delivering comprehensive and personalized home and concierge services, attention to communication and scheduling could further improve customer satisfaction, reinforcing its position as a preferred service provider in the Truckee area.

Highlights from reviewers (Most Relevant)

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Antoinette N Jones

I’ve shopped here for many years and never encountered any issues with items or delivery! I’ve even donated items to her for resale! I love this place and will continue to support this family owned business!

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HUMANE ARTE

I’ve been shopping there for years, was great when Miss Jane ran the place it’s unfortunate that her son doesn’t share the same values and work ethic. Very rude and doesn’t follow their own company policy. Beware buying from the store.

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mattie Copeland

bought 2 bed head boards mattresses he even thew a nice lamp for free still sleeping comfortably, going back today for a friend

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Stainley Hall

Went a few minutes ago and the guy that was there was so RUDE. I was planning on spending around 250.00.He ended up causing at me and did it right back to him. Go there and if Ms. Jane not there go BACK out the DOOR

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Jason Carter

Rude and disrespectful does not abide by their own policies. Unfriendly and unprofessional

How to reach A Step Above

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Website: None

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Why A Step Above may become Your Favorite Meetup Place for Catching Up, Celebrating or Just Hanging Out

Why rally at A Step Above with your friends? Gathering your friends for a meetup means choosing a place that offers a combination of comfort, quality service, and engaging activities—qualities that A Step Above excels in. With a long-standing reputation in Truckee, CA, dating back over 30 years, this business has built a strong foundation in residential home care, property management, concierge services, and specialized cleaning, including construction cleaning. What makes it especially appealing for groups is its clean, well-maintained environment and attentive service that make guests feel appreciated and comfortable. Whether you're celebrating an occasion or simply catching up, A Step Above's welcoming atmosphere ensures your meetup goes smoothly, allowing you and your friends to focus on enjoying the time together without distractions. Their commitment to high standards and personalized attention means your group will be well cared for throughout. The business combines professionalism and friendliness, making it an ideal rally point for friends seeking a dependable and pleasant setting to relax, have fun, and reconnect.

What types of activities can groups enjoy at A Step Above?

A Step Above stands out by offering various activities that make it a perfect hub for group gatherings. Primarily known for its concierge and residential home care services, it also specializes in property management and seasonal assistance like snow removal. For your friend or family meetup, this translates into a venue where your group can engage in organized, stress-free activities supported by the attentive staff. For example, if your group enjoys home improvement or renovation interests, you can learn about or observe high-quality construction cleaning and renovations that the staff take pride in executing meticulously. This is a unique angle that sets A Step Above apart—it's not just a venue but a place where the quality of service mirrors the precision of craftspeople, creating an engaging environment where you can appreciate workmanship while socializing. For more casual gatherings, the concierge service can assist with customized experiences that fit your group's needs, from organizing cleaning prior to or after a party to managing errands, allowing your meetup to flow effortlessly.

Why is A Step Above perfect for a group meetup?

A Step Above's suitability for groups comes down to its exceptional service commitment and flexible offerings. Unlike typical venues, it provides a clean, well-organized setting overseen by attentive management, creating an inviting atmosphere for guests. Groups benefit from the personalized care and the reliability the business is known for. The staff’s reputation for being responsive and respectful means your meetup can be tailored to your group’s desires, whether that means extra cleanliness, convenient scheduling, or help with special requests. Its decades of experience have honed the ability to manage teams, reflecting positively on your experience when organizing a group event. Additionally, the business is recognized for keeping their spaces well-maintained and fresh, which contributes significantly to the comfort and enjoyment of your group. With a strong professional structure and a warm ambiance, your friends or family will feel relaxed, attended to, and confident that everything is handled proficiently.

How does the environment at A Step Above enhance your group experience?

The environment plays a crucial role when hosting any social gathering. At A Step Above, the facility is praised for being consistently clean and smelling pleasant, which provides a refreshing and comfortable atmosphere ideal for conversations and bonding. These details, often overlooked in other venues, significantly uplift the overall experience of the group, ensuring no distractions arise from poor maintenance. Furthermore, the business’s reputation for managing operational tasks discreetly and efficiently means your group will enjoy a smooth, uninterrupted event. The owners and staff are known to go above and beyond, contributing to an environment that feels personalized yet professionally managed. The positive ambiance helps groups feel welcomed and valued, making it easier for members to connect and enjoy their time together without any hassle or environmental discomfort distracting from your meetup’s purpose.

What amenities and services support a successful group meetup at A Step Above?

A Step Above offers a comprehensive array of amenities and services that support a memorable meeting for groups. Their concierge services can assist with various logistics, from scheduling and property management to housekeeping, which means your group event can be supported behind the scenes seamlessly. Whether your group requires special accommodations, additional cleaning before or after your event, or help with any property-related concerns during your meetup, A Step Above’s team is equipped to provide responsive support. Because the business also offers snow removal and specialized cleaning for new construction, these added layers of service mean that your group will never have to worry about external factors impacting your event. Attention to these details not only enhances comfort but also allows the group to focus on creating memories together. These services demonstrate that A Step Above goes beyond just a venue and acts as a trusted partner in ensuring your social event’s success.

Can A Step Above accommodate different types of group meetups?

Absolutely. A Step Above’s flexible service model means it can accommodate a wide range of group meetup types—from casual get-togethers with friends to family reunions or even small business gatherings looking for a reliable and comfortable location. The key advantage is their ability to tailor services and environments to the group’s unique needs. For instance, if your meetup includes elderly family members who require extra care or assistance, the residential home care services can provide peace of mind in terms of accessibility and support. For more active groups, the property management and concierge services can support event logistics without interrupting the social flow. Whatever the occasion or size of your group, A Step Above offers personalized attention, professional management, and a welcoming environment that adapts to your requirements, assuring a satisfying and enjoyable gathering every time.

What should you expect from the staff during your visit?

Expect highly professional, courteous, and responsive staff at A Step Above who prioritize your group’s comfort and satisfaction. Many reviews emphasize the staff’s dedication to quality work and client respect, highlighting an environment where employees are motivated to go the extra mile. The business owner and leadership team are known for reflecting appreciation towards both staff and clients, translating into a positive, friendly atmosphere. This responsiveness is crucial for group events because it means any concerns or special requests are handled promptly, ensuring a smooth experience. Though some past reviews mention challenges with management or pay on the employee side, the current client feedback points to attentive, reliable service that meets and often exceeds expectations. Simply put, when you bring your friends or family to A Step Above, the team will treat your group as valued guests with care and professionalism.

How trusted and established is A Step Above?

With over three decades of operation since its founding in 1995, A Step Above is a well-established name in Truckee, CA. Their longevity speaks volumes about their trustworthiness and consistent quality of service. The company has earned a respectable 4.1 rating from about 55 reviews, reflecting generally positive customer experiences. Despite not being BBB accredited, A Step Above holds an A+ rating in the Better Business Bureau’s local Northeast California listing, indicating a strong track record of responsiveness and good business practices within its service area. Its leadership under Mr. James R. Tufts as president ensures a stable and accountable management structure. The company’s reputation for quality in home care, cleaning, and concierge services enhances their credibility, making them a reliable choice where your group can feel secure and respected.

Why choose A Step Above over other venues for your group meetup?

Choosing A Step Above means selecting a venue that combines experience, professionalism, and a personal touch. Unlike many venues that simply offer space, this business delivers comprehensive services that actively make your event easier and more enjoyable. The attention to detail, clean environment, and flexible service options distinguish it from others that might lack tailored offerings for groups. Moreover, the extensive expertise in home and property care adds a layer of comfort and trust that your event will be managed carefully from start to finish. For groups seeking not only a place to gather but also seamless service integration and a genuinely welcoming atmosphere, A Step Above presents a compelling option that supports memorable and stress-free meetups every time.

By choosing A Step Above for your next group meetup, you guarantee an event supported by three decades of excellence, exceptional care, and a welcoming environment designed with your friends and family in mind. This business not only provides a space—it creates a foundation for connection and celebration, backed by skilled, passionate professionals dedicated to your group’s satisfaction. Whether it’s a casual afternoon or a special celebration, A Step Above is truly a place where your meetup can thrive.

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