When asking yourself about something to do near me in Ann Arbor with a group of friends or family, consider
REI
Why REI is a fun option when searching for things to do near me with friends and family
REI (Recreational Equipment, Inc.) stands out as the largest professional outdoor retailer in the United States, offering a comprehensive shopping and community experience that makes it an ideal place to meet up with friends and enjoy outdoor lifestyle together. With 181 retail locations across 41 states and a vast product catalog including camping gear, hiking, climbing, cycling, water sports, running, fitness, snow sports, and travel equipment, REI meets diverse outdoor needs. Their physical stores are designed around a large-store concept averaging 25,000 square feet, with about one-third of that space dedicated to experiential public areas. These areas encourage members and visitors to gather, plan adventures, attend educational classes, or simply socialize over coffee. REI also operates under a cooperative model, where customers can become lifetime members, gaining access to exclusive discounts, voting rights, and share ownership of the brand. This focus on community and environmental advocacy sets REI apart from traditional retail stores by promoting outdoor accessibility and sustainability rather than just sales. The store’s collaboration with over 1,000 brands, including prominent names like Adidas, Arc'teryx, and Columbia, ensures quality and variety that satisfy both casual enthusiasts and serious adventurers. Overall, REI combines retail, education, and community engagement, making it more than just a store — it’s an outdoor hub for friends and adventurers alike.
Here's what people think of REI
As of recent, REI holds a 4.5-star rating based on 480 reviews.
Customer reviews of REI reflect a strong appreciation for the brand’s knowledgeable and attentive staff, generous return policies, and quality product selections. Many reviewers emphasize the exceptional customer service, highlighting how staff members treat customers with personalized attention and provide detailed advice, especially in specialized areas such as backpack fitting for hiking. This commitment to care fosters trust and repeat business, with long-lasting high-performance gear frequently cited, such as Osprey backpacks that endure extensive use. Positive feedback also points to REI’s co-op membership benefits, contributing to a loyal community that values the brand’s educational offerings and outdoor advocacy. On the other hand, some negative reviews mention limitations like product availability or the pricing being somewhat higher compared to other retailers — a trade-off for exceptional service and product quality. However, these critiques do not diminish the overall strong positive sentiment. In conclusion, REI’s reviews underscore it as a customer-focused, reliable retailer whose cooperative business model enriches the shopping experience and outdoor lifestyle, maintaining a high rating of 4.5 out of 5 from over 480 reviews.
Highlights from reviewers (Most Relevant)
Alyssa Scherer
Jeramie and Brad deserve a promotion and a raise. They both were super willing to help me and answer my never-ending trail of questions. They gave me really great advice without any judgment or ulterior motives. I was especially grateful because it’s obvious I’m an amateur in the world of camping. Very genuine, very pleasant, and though I couldn’t decide on a tent today, I will return returning to the store very soon because of these two exceptional staff members.
Derek adams
I drove from Rome City, Indiana to get here. That's about 2hrs 10 minutes. I brought all of the gear that intend to carry on an end-to-end hike, and back on the Sheltowee Trace. About a 750 mile walk with a 40lb+ pack. Even though I had purchased none of the gear I brought at REI, they unpacked my load and repacked it properly. Then they showed me how to properly adjust the Big Agnes 63L Parkview pack that I bought elsewhere to fit me perfectly. I was ready to spend $400 or more to get a pack that worked. In short REI ROCKS!
Madelaine Gout
This is one of my favorite stores to shop for camping gear. They have some really great brands and the employees are so helpful. Every time I have a question they seem very knowledgeable and give me ideas or brands they'd recommend. I've gotten more of my camping supplies here and always come back to stock up before another trip!
Barak Benson Howell
Great selection & knowledgeable staff: REI offers a wide variety of outdoor gear from many brands, with knowledgeable staff to assist you. They also host educational events for all experience levels. Must-have outdoor gear: Here are some top picks for your next adventure: MSR Stake Hammer (great all-purpose tool) (https://www.rei.com/product/102781/msr-stake-hammer?srsltid=AfmBOordieWHPcBOx5pr0QhdF04BNesuurZZmJp6wvGBQ5BEhBdfqVHT) Hydro Flask Trail Series Water Bottle (https://www.hydroflask.com/32-oz-wide-mouth-trail-series?color=Quartz) Prism Synapse Kite (fun for windy conditions) (https://www.rei.com/product/883043/prism-designs-synapse-140-speed-foil-kite) SealLine E-Case (protects documents from water damage) (https://www.rei.com/product/205730/sealline-e-case-xl) Patagonia Ultralight Black Hole Tote (packable storage) (https://www.rei.com/product/155777/patagonia-ultralight-black-hole-tote-pack?srsltid=AfmBOopakSB6x2lI3vVvKeGDpRH1Or8ORA5gJDyyvPtNa9S4rthWhnDB) PackTowl Personal Towel (dries quickly and packs small) (https://www.rei.com/product/221819/packtowl-personal-towel) Black Diamond Storm R Headlamp (rechargeable and modular design) (https://www.rei.com/product/202771/black-diamond-storm-500-r-rechargeable-headlamp) Abus Bordo 6000k Bike Lock (ideal for short-term bike security) (https://www.rei.com/product/205434/abus-bordo-6000k90-bk-sh-xplus-folding-lock?srsltid=AfmBOopzm40qJ_tqlBs4cMEkQKHABtg56Gg7Fs5-vbCuYarFqWgcpa9z) Deuter Speed Lite 21 Pack (versatile daypack for various activities) (https://www.rei.com/product/205764/deuter-speed-lite-21-pack) National Parks Pass (supports park maintenance and entry) (https://www.rei.com/product/234584/america-the-beautiful-pass-20242025?srsltid=AfmBOopauRMMphTmoOquHSMiPfM-e6yzKxMW9aJ2jS70ASleAISEQc_c) [that is my personal list of top ten recommendations, I encourage you to craft your own list] REI Shopping Tips: Consider buying high-quality, long-lasting items you can maintain and potentially resell. Choose eco-friendly products that decompose easily if accidentally left behind. Overall: REI is a one-stop shop for outdoor enthusiasts with a commitment to education, sustainability, and customer service. (This review is the revised work of a collaboration with Google AI system, the original writing is my own, the final print went through a revision process for word count).
Brooke Prince
Brought in some bikes to get checked out for safety. They were donated for use at the group home where I work. Scott in the bike shop looked at the bikes right away and told me about the things that needed to be fixed for safe riding but didn't try to upsell me on a service we didnt need for lightly used leisure bikes. He was efficient and friendly.
How to reach REI
None
Website: None
Why REI may become Your Favorite Meetup Place for Catching Up, Celebrating or Just Hanging Out
Why rally at REI with your friends? When looking for a place that ignites the spirit of adventure, fosters camaraderie, and offers something for every outdoor enthusiast in your group, REI stands out as a premier choice. Whether your friends are seasoned hikers or new to the outdoors, REI’s enormous retail spaces, expert staff, and unique facilities create an environment that is both inspiring and fun. Walking into an REI store is more than just a shopping trip; it’s an experience. You immediately feel energized by the forest-like ambiance, complete with natural elements such as trees, waterfalls, and even a mountain-bike test trail indoors. These features set the tone for adventure and bonding. For those who thrive on challenges, the iconic 65-foot climbing wall turns a simple meetup into an adrenaline-pumping event, perfect for friendly competitions or group encouragement. Plus, REI’s welcoming lounges with cozy fireplaces provide a relaxing spot to unwind while sharing stories from the day’s exploits. With a lofty 4.5-star rating based on 480 reviews, this chain offers a blend of adventure, comfort, and expert guidance, making it an ideal hub for rallying friends together and creating memories that last far beyond the day itself.
What activities are available at REI for group meetups? REI’s stores boast a variety of activities that cater to groups looking to engage in outdoor recreation and skill-building. The centerpiece for group activity is the climbing wall, where friends can cheer each other on, learn climbing basics, or test their skills in a safe and supervised setting. This wall is a magnet for those wanting to try something new or train for outdoor climbing adventures. Beyond climbing, many REI locations feature mountain bike test trails allowing groups to rent and try out bikes together. This practical, hands-on experience encourages group interaction and shared enthusiasm for outdoor sports. Additionally, REI offers an array of classes tailored to different skill levels—ranging from beginner yoga sessions and trail running clinics to wilderness survival courses and bike maintenance workshops. These classes foster learning as a collective experience, encouraging members to ask questions, support one another, and build confidence together. After the activities, groups can relax in communal spaces near the fireplace, discuss gear choices, or plan their next adventure while enjoying the friendly, knowledgeable staff’s insights.
Why is REI perfect for hosting group meetups? One of REI’s biggest draws for groups is its spacious and thoughtfully designed environment that balances retail, recreation, and education under one roof. Most flagship stores stretch over tens of thousands of square feet, offering ample space not just for shopping but for socializing and experiential activities. This open layout allows groups to spread out among various zones—gear shopping, trying out equipment, attending workshops, and engaging in physical challenges like the climbing wall or test trails. The staff are experts passionate about the outdoors and eager to help your group customize your experience, from recommending gear suitable for everyone’s skill levels to sharing insider tips on local hiking trails or camping spots. Moreover, REI’s commitment to community and sustainability aligns well with groups who value meaningful, responsible outdoor experiences, making it more than a store but a community hub. Nearby amenities such as accessible parking and public transit options further ease logistics for group meetups. Whether you’re planning a casual gathering, a birthday outing, or an outdoor skills boot camp, REI’s multifunctional setting supports a wide range of group dynamics and interests.
What makes the shopping and gear experience at REI ideal for groups? REI is renowned for its extensive selection of top-quality outdoor gear, clothing, and accessories, making it a one-stop shop for groups preparing for adventures, whether urban or wilderness-based. The thousands of products available cover everything from hiking boots and backpacks to camping gear and workout wear. This vast selection means that every group member, regardless of preference or experience, can find items tailored to their needs. Shopping doesn’t feel overwhelming due to REI’s well-organized store layout and the helpfulness of the staff, who provide personalized advice and gear fitting. Moreover, REI offers the advantage of rentals for those who don’t want to invest heavily upfront, such as tents, bicycles, and kayaks, which is perfect for groups trying out new activities without committing to purchases. For bargain hunters, the REI Outlet provides discounted quality gear, and all purchases come with their famous 100% satisfaction guarantee. The ability to browse and shop together adds to the group experience, letting friends compare gear, share opinions, and plan their activities while physically exploring the products.
How does REI support outdoor education and building group skills? REI’s commitment to outdoor education enhances its appeal as a venue for group meetups, especially for those eager to learn or improve their abilities in the outdoors. The company offers a wide array of classes and workshops suitable for individuals or groups, covering topics such as hiking, backpacking, rock climbing, cycling, and even outdoor photography. Many of these classes are designed to encourage teamwork and group participation, using hands-on instruction and group activities to create engaging learning experiences. For example, wilderness survival courses teach critical skills in a team-based setting, strengthening trust and cooperation among friends or family members. Additionally, REI organizes events like group hikes, bike rides, and community volunteering efforts that promote outdoor stewardship and connection with nature. This structured programming provides great opportunities for groups to bond over shared interests, challenge themselves, and gain confidence in their outdoor capabilities under the guidance of professional instructors. The interactive education at REI transforms a meetup from just socializing to an empowering, enriching occasion.
How does the atmosphere at REI enhance group meetups? The atmosphere at REI stores, particularly flagship locations like the one in Seattle, is curated to inspire and comfort outdoor lovers in a social setting. The interior design mimics a natural environment, complete with water features, live trees, and landscapes that evoke the wilderness, bringing the outdoors inside. This setting immediately puts groups in an adventurous yet relaxed mood, encouraging exploration and conversation. The presence of communal areas with fireplaces and seating invites groups to linger, share stories, and enjoy breaks between activities. The excitement generated by watching climbers ascend the impressive walls adds to the shared experience, sparking friendly competition and encouragement among friends. By mixing the thrill of outdoor challenges with comfortable rest spaces and a retail environment filled with enticing gear and apparel, REI provides a seamless blend of action and relaxation for any group. This balance makes it easy for groups to tailor their visit to their preferences, ensuring everyone—from casual adventurers to serious athletes—feels included and engaged.
Why is REI highly rated by its customers? With a solid 4.5 rating across nearly 500 reviews, REI’s reputation reflects its consistent excellence in customer service, product quality, and community engagement. Reviewers frequently highlight the knowledgeable and friendly staff who go above and beyond to assist shoppers and help groups find exactly what they need. Customers appreciate the well-maintained, spacious facilities that offer more than just shopping—turning visits into memorable outings with physical activity and learning opportunities. REI’s strong focus on the outdoor lifestyle and community values resonates with patrons who seek an authentic, supportive environment. Additionally, the store’s comprehensive return policy and satisfaction guarantees provide peace of mind when making purchases or rentals. Many reviewers mention feeling inspired and motivated to get outside and pursue new adventures after visiting REI, making it more than just a store but a hub for like-minded individuals and groups who love the outdoors.
How accessible and convenient is REI for group events? REI stores prioritize accessibility and convenience to accommodate individuals and groups traveling from various locations. Large parking garages at flagship stores usually offer some amount of free parking initially, which is an essential benefit for groups arriving by car. For urban locations, public transportation options are often available nearby, making it easy for groups to plan meetups without transportation hassles. The stores’ hours are typically accommodating, and many locations host special group events or allow reservations for climbing and classes, helping groups plan their time effectively. The presence of rental equipment and extensive selection of gear available in one place reduces the complexity of outdoor trip preparation, allowing groups to focus more on the social and experiential aspects. REI’s customer service also supports group planning by offering tailored recommendations and flexible returns, adapting to the unique needs of group events or gatherings. Overall, their logistical support and well-designed spaces make group visits smooth and enjoyable from start to finish.
What additional experiences does REI offer beyond shopping? REI’s appeal as a meetup destination extends beyond just offering gear and classes. Many locations serve as community hubs, regularly hosting special events such as guest speaker series, outdoor film screenings, gear swaps, and seasonal celebrations that advocate for conservation and outdoor access. These events provide a richer backdrop for groups to engage with the broader outdoor community, meet fellow enthusiasts, and be inspired by expert storytellers and advocates. Moreover, some REI stores offer gear rentals for more specialized activities, such as camping or paddling, enabling groups to experiment with a range of outdoor experiences together without the burden of purchasing expensive equipment. REI’s partnership with local outdoor groups and conservation initiatives also provides opportunities for meaningful group involvement through volunteering and stewardship projects, which can create memorable and impactful meetups that strengthen bonds and contribute positively to the environment. This holistic approach makes REI not just a store, but a gateway to an active, connected outdoor lifestyle shared with friends and family.