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Star Metro Management LLC

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Why Star Metro Management LLC is a fun option when searching for things to do near me with friends and family

Star Metro Management LLC is a well-established property management company based in Portland, Oregon, with over 30 years of experience serving the community. It specializes in managing residential and multi-family properties, offering a variety of living spaces ranging from vintage charm to modern apartments. Their portfolio includes well-maintained homes located in some of Portland's most desirable neighborhoods, making it an excellent choice for people looking to find quality rentals. The company prides itself on fostering strong relationships with residents, emphasizing clear communication, reliable service, and accountability. Star Metro's dedicated team includes property managers, leasing agents, and maintenance technicians who work collaboratively as a "family" to ensure that residents' expectations are consistently exceeded. Their commitment to trust and personalized service creates a welcoming environment for tenants, making it a great place for friends to meet and enjoy comfortable living together.

Here's what people think of Star Metro Management LLC

As of recent, Star Metro Management LLC holds a 3.7-star rating based on 79 reviews.

User reviews of Star Metro Management LLC present a moderately positive picture with an average rating of 3.7 out of 5 based on 79 reviews. Positive feedback often highlights the company's dedication to communication and their responsive, helpful staff, which aligns with their stated philosophy of service, reliability, and accountability. Many residents appreciate the quality and maintenance of the properties, describing them as well-kept and located in attractive Portland neighborhoods. The community atmosphere and efforts to build lasting relationships also receive praise. On the other hand, negative reviews mention some issues with responsiveness and occasional management challenges, indicating room for improvement in handling service requests and communication consistency. Despite these concerns, the overall conclusion is that Star Metro Management LLC offers a solid and trustworthy property management experience with a clear focus on resident satisfaction and maintaining quality housing options in Portland.

Highlights from reviewers (Most Relevant)

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N. J.

HORRIBLE experience with everything after the tour of the building. There’s SO much to complain about that I have to use bullet points. •Locked inside of my apartment for HOURS because the door handle came off. This happened TWICE. •Electric heaters stopped responding to thermostat and were on HIGHEST temperature for DAYS without being fixed. Management promised to reimburse me for the excess electricity used, but never did despite my request through emails. •ANY maintenance request comes with a minimum of a FOUR HOUR wait window. NO exceptions. •Garbage room is DISGUSTING and despite being “secured” bums somehow keep getting in. There is a regular who lives inside of the room- set up makeshift bed and takes cans for deposit $$. •NO breed restrictions on dogs and dogs are allowed to bark, howl, and run rambunctious throughout the units. •STRONG Marijuana odor throughout building. •Staff is unprofessional, often incompetent, and not motivated to address tenant concerns in a timely fashion. •Makes mistakes by posting 10-Day Notices on the WRONG doors. Happened to me twice.

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Andrea

I've rented with Star Metro for 3 years now and they are the best company I've ever had the pleasure of working with. Any requests for maintenance I've had are addressed quickly, usually within a day, even going so far as to add an extra lock on the trash room when asked to keep the homeless out. The property is clean and well maintained, the appliances are all new stainless steel and they regularly perform inspections of the fire and sprinkler system. Plus, in the time I've lived here they have not raised the rent on me which is different from any apartment I've ever lived in! Absolutely would recommend renting with them!

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Lou Milligan

I moved in a few months ago and I have to say, I am very impressed by the management team. I have had a few little things come up and had to email or call and they ALWAYS get back to me promptly and with a good response! I know choosing an apartment can be stressful because you don't want to get stuck with a bad management team, so I am writing this to express my happiness with the care I have received thus far.

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Shawn Nott

We were moving from out of state. This management company was the easiest and best to work for given our hesitation to move somewhere sight unseen. They were unbelievably accommodating and especially enjoyed working with Grace who was fast, on time and communicative. They take care of their properties and take pride in keeping them up and running well. We couldn't be happier with the experience and recommend any would-be renters to try and get into a Star Metro property if you really want a streamlined process and landlords who care and treat their tenants like humans. Thanks Grace and Star Management!

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Nichelle Adams

** Update One Year Later, Still going strong and renewed a lease with them again. Easy peasy. They also went above and beyond to ensure I felt safe and helped handle a quite alarming situation for me a few months ago. Thanks to their assistance and quick responses, that situation passed over easy and quickly. As always, thank you Grace & Patrick! & the wonderful maintenance team! I’m only writing this because I’m very surprised to see their overall rating considering I’ve always had a 5/5 experience with them. I lived at one of their units in Vancouver for a few years and had to leave rather unexpectedly. They were so helpful during that process and empathetic. My experience with them was so positive I ended up with them again, where I currently live — another process in which they went above and beyond to help me navigate. I have lived in four units of theirs now in both Portland and Oregon. Every unit was exactly as described. Their prices, in my opinion, are fair and considerably better than others that are similar in the same area. They are easy to get ahold of. They always communicate things effectively and thoroughly. Their office staff are knowledgeable, honest and extremely compassionate. We had a fire alarm incident recently at my last building and maintenance and one of the owners (I believe, maybe a manager) was at the building to respond/investigate before the fire department had even gotten there, they went out of their way to reassure concerned tenants outside that everything was okay and what happened. I wouldn’t hesitate to recommend them to anyone, they will make you feel like family.

How to reach Star Metro Management LLC

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Why Star Metro Management LLC may become Your Favorite Meetup Place for Catching Up, Celebrating or Just Hanging Out

Why rally at Star Metro Management LLC with your friends?

Gathering at Star Metro Management LLC in Portland, Oregon offers an ideal blend of comfort, charm, and community spirit, making it an excellent choice for social meetups with friends or family. With over 30 years of experience managing a variety of residential properties, Star Metro provides a welcoming environment that emphasizes trust, reliability, and excellent service. Whether you are planning a casual gathering or an extended stay with a group, their well-maintained, pet-friendly apartments in desirable neighborhoods provide the perfect backdrop that feels like home yet makes every occasion special. The properties offer diverse living options, from cozy studios to spacious apartments, featuring a mix of vintage charm and modern amenities. This versatility accommodates different preferences and group sizes, fostering an atmosphere where everyone can enjoy their time together in convenience and style. Additionally, the locations are chosen for their walkability and access to public transit, making it easy for attendees to arrive and explore nearby attractions or dining spots after their meetup. In short, Star Metro Management LLC is not just about renting spaces – it’s about creating a community where memorable moments with your friends or family can unfold seamlessly.

What activities are available at Star Metro Management LLC?

While Star Metro Management LLC primarily focuses on providing quality residential spaces, the lifestyle these properties support naturally encourages a variety of activities perfect for group meetups. Their apartments are located in vibrant Portland neighborhoods, many offering nearby parks, cafes, and entertainment venues that complement social gatherings. Within the community, you can organize casual get-togethers in spacious units featuring modern kitchens and living areas, ideal for shared meals or game nights. Many properties are pet-friendly, so you can bring along furry friends to join the fun, allowing pet lovers in your group to feel included. The safe and well-maintained environment supports relaxed outdoor activities like walks or small picnics in communal green spaces or nearby parks. Additionally, the proximity to public transportation means your group can easily embark on outings to explore Portland’s cultural highlights, from local art galleries to music venues, enriching your meetup experience beyond the apartment walls.

Why is Star Metro Management LLC perfect for a group meetup?

Star Metro Management LLC stands out as an excellent venue for group gatherings due to its thoughtful approach to resident needs and community integration. First and foremost, the variety of apartment sizes means you can find accommodations that suit small or large groups comfortably, avoiding the cramped settings that can spoil a shared event. The property management team, considered part of the “family,” offers reliable support that helps ensure your stay and gatherings go smoothly without unexpected issues. Their commitment to service, accountability, and communication fosters a stress-free environment for guests, meaning you can focus on enjoying each other’s company without concerns about maintenance or logistics. Moreover, the choice of neighborhoods highlights accessibility, safety, and vibrant local scenes, giving your group plenty of options for dining, shopping, and entertainment right outside the doorstep. The balance between vintage style and modern convenience creates a cozy ambiance perfect for both laid-back socializing and celebratory occasions. This combination of attentive management, versatile spaces, and dynamic locations makes Star Metro Management LLC an ideal hub for organizing memorable events with friends and family.

How does the community and atmosphere enhance your visit to Star Metro?

The community cultivated by Star Metro Management LLC significantly enhances any group visit by providing a welcoming and friendly atmosphere that feels more like a home than a typical rental. Their philosophy centers on building lasting relationships based on trust and mutual respect, which permeates the interactions between residents, management, and staff alike. This tight-knit approach creates a safe, inclusive environment where guests feel comfortable and valued. Many properties have a diverse mix of residents, fostering a sense of connection and vibrancy within the neighborhood. This dynamic social fabric offers opportunities for spontaneous interactions and shared experiences beyond your immediate group, enriching your visit. The well-maintained grounds and communal areas invite relaxation and informal gatherings, encouraging neighbors and visitors to mingle comfortably. Ultimately, the supportive community vibe combined with the company’s dedication to service transforms a simple meetup into an experience enriched by warmth, friendliness, and a genuine sense of belonging.

What amenities and features support group meetups at Star Metro Management LLC?

Star Metro Management LLC’s properties incorporate many amenities and features designed to facilitate enjoyable group gatherings and comfortable stays. Spacious living rooms and fully equipped kitchens allow groups to cook, dine, and relax together effortlessly. Many apartments feature modern appliances and open floor plans that maximize space, encouraging social interaction without feeling crowded. The pet-friendly policy means that guests with animals can include them in their plans, which often enhances the joy and inclusiveness of the meetup. Maintenance services are prompt and reliable, minimizing disruptions during your events. Additionally, many locations are situated near pedestrian-friendly streets and public transit lines, simplifying logistics and transportation for your group. The presence of local parks and outdoor communal spaces on or near the property provides extra venues where friends and family can socialize under the open sky. These thoughtful amenities collectively ensure that whether your group is hosting a game night, a weekend stay, or a casual brunch, Star Metro Management LLC offers all the practical comforts and extras needed to make the occasion effortless and memorable.

How accessible is Star Metro Management LLC for diverse group needs?

Accessibility is a conscious priority for Star Metro Management LLC, making it a convenient choice for groups with varied needs and preferences. The portfolio includes a wide range of apartment types—studios, one- and two-bedroom units—that can accommodate different group sizes and comfort levels. Their homes are located in well-connected Portland neighborhoods that are not only safe but also served by excellent public transit options, reducing reliance on personal vehicles and easing arrival for group members coming from different parts of the city or beyond. The management team emphasizes open communication and responsiveness, so special requests or accommodations are handled efficiently to ensure all guests feel welcome and supported. The pet-friendly environment is a crucial feature for groups that include animal lovers. Moreover, the properties often feature accessibility options where possible to cater to residents and visitors with mobility challenges. These inclusive practices make Star Metro Management LLC an accessible, flexible, and welcoming location for diverse groups looking to meet and create meaningful shared experiences.

What makes Star Metro Management LLC’s service stand out for a group stay?

Star Metro Management LLC prides itself on exceptional customer service tailored to exceed expectations, a crucial factor for groups seeking a smooth and enjoyable stay. Their team is described as a “family,” which reflects the personalized attention given to residents and guests alike. From leasing agents to maintenance technicians, everyone commits to reliability, accountability, and prompt communication, ensuring that needs are met quickly so your group can focus on their time together. The company’s long history in Portland underlines its stability and reputation for consistency. This includes maintaining properties at high standards of cleanliness, safety, and functionality, which all contribute to a worry-free environment for group visitors. Above all, Star Metro’s philosophy of building trust means they go the extra mile to create positive experiences, which translates into peace of mind during your meetup—knowing that someone is always ready to assist, facilitating a gathering that flows smoothly and comfortably.

Why is the location of Star Metro Management LLC advantageous for groups?

Location is a key benefit of choosing Star Metro Management LLC for your next group meetup. Their properties are strategically positioned in some of Portland’s most desirable neighborhoods, known for their walkability, charm, and convenience. This means your group can enjoy easy access to local attractions, coffee shops, restaurants, and cultural venues, adding variety and excitement to your plans without needing to travel far. The neighborhoods often feature pedestrian-friendly streets and parks, providing safe and scenic spots for casual strolls or outdoor gatherings. The accessibility via multiple public transit lines is perfect for groups planning to explore the city or for those arriving from different areas, ensuring everyone can convene easily. The urban yet community-focused setting allows your group to experience Portland’s vibrant lifestyle alongside a peaceful residential ambiance. This balance of convenience and character enhances the overall feel of your meetup, making Star Metro Management LLC not just a place to stay but a gateway to memorable shared experiences within one of Portland’s best locales.

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